Build a smarter business

A smarter business ensures the reliability of critical assets, operations that adapt to changing circumstances, and a resilient supply chain to enable business continuity. Intelligent workflows, operations and systems — when powered by AI, IoT and reliable weather data — help you see and manage asset performance in real time, reduce supply chain disruption and mitigate risk, and build more flexible business operations.

Hear from industry experts and IBM clients, including Forrester, Google, Cisco, Serco, the United States Air Force and EY.

Join our sessions, schedule a demo, and interact with subject matter experts who will help you better understand how AI can empower your people with actionable insights to respond faster to an ever-changing world.

Let’s start our journey together. We invite you to come back often to share and learn.

Welcome to the academy

Learn more about our new digital learning platform and how it can help you virtually acquire the knowledge and best practices you need to work faster, better, smarter.

Kareem Yusuf, Ph.D.
General Manager, AI Applications, IBM Cognitive Applications

Kareem Yusuf, Ph.D general Manager, AI Applications, IBM Cognitive Applications

Featured session: Failure is not an option

Gene Kranz
Retired NASA Flight Control Director and Recipient of the Presidential Medal of Freedom

Iconic NASA flight director Gene Kranz is best known for bringing the Apollo 13 crew safely back to Earth when, on April 17, 1970, the spacecraft’s oxygen system failed — and presented his “Tiger Team” with the challenge of their lives. Holding fast to the motto, “Failure is not an option,” Kranz led the young, inexperienced engineers and scientists to a successful outcome. No stranger to history, he also led the Apollo 11 missions team in the first moon landing. Hear this Presidential Medal of Freedom recipient speak to the inspiration and steely resolve it takes to face down adversity.

Maximo Academy

Essential insights for intelligent asset maintenance and operations

Learn how insights from connected assets can help you understand the preventive, predictive and prescriptive actions needed to maintain equipment, optimize performance and avoid downtime.

Keynote: Equipment operations during disruption

With recent disruptions to operations, MRO supply chains and technical resources, you need to build resiliency and reliability into your operations.

During this session, you’ll hear about moving from strategy to execution with new investments, including our new Maximo Application Suite — designed to bring companies on a real-time journey to predict. Learn how teams are driving new value with asset monitoring, maintenance and reliability and building more resilient operations.

Speakers:

  • Joe Berti, VP, Offering Management, IBM AI Applications
  • Brendan Crotty, Director, IBM AI Applications
  • Lisa Seacat DeLuca, Director Digital IoT Transformation and Digital Twin, IBM AI Applications
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Unify operations to save time and cost

Disparate asset management tooling and teams? Manage asset lifecycles to get the most out of your operations.

In this session, learn how to bring teams, data and lifecycle analysis together in real time with the new Maximo Application Suite, re-architected around a single cloud-based vision with shared data, interface, integrated workflow and deep predictive capabilities.

Speaker:

  • Brendan Crotty, Director, IBM AI Applications
  • PK Sridhar, Offering Management, IBM AI Applications
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Help your technicians tackle any asset, anytime, anywhere

Your technicians are your front line during this challenging time, inspecting, diagnosing and repairing assets in real time. But with complex assets and  scarce skilled resources, how do you transfer knowledge on-demand for new technicians to keep them safe and empowered to do their jobs? 

Join this session to learn how Maximo, combined with new mobility, IoT, safety, AI and A/R capabilities, can help you stay ahead of the “great shift change.” 

Speakers:

  • Ishan Seghal, Offering Management, IBM AI Applications
  • Heena Purohit, Offering Management, IBM AI Applications
  • Tristan O’Gorman, Product Architect, IBM AI Applications
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Journey to predict your asset performance management

Asset Performance Management (APM) can help you improve your asset efficiency and reliability, but it’s often a struggle to align investments with specific programs and deploy resources. IBM solutions can help you on your APM journey to monitor assets, prioritize resources based on health, or predict failures.

In this session, learn the IBM Asset Performance Management strategy and roadmap and how clients are adopting pragmatic approaches that optimize asset management value and reduce risk.

Speakers:

  • AJ Naddell, Offering Management, IBM AI Applications
  • John Douglas, Offering Management, IBM AI Applications
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Why MRO inventory management is key to business continuity

Maintenance and repair operations (MRO) has become a priority for asset-intensive industries. Successful MRO inventory optimization can increase equipment reliability and service levels, minimize unplanned downtime and obsolete inventory, and increase business continuity.

In this session, IBM and Forrester show how leading companies have significantly reduced MRO costs and improved ROI.

Speakers: 

  • Traci Schauermann, IBM
  • Sarah Musto, Senior Consultant, Forrester
     
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TRIRIGA Academy

Insightful solutions for intelligent real estate and facilities management 

Learn how IoT data and AI can give you fresh insights into facilities operations and management to achieve greater efficiency, reduce costs and ensure occupant health and safety.

Keynote: Intelligent Facilities Management Today, Tomorrow and Beyond

Today’s corporate real estate and facilities management leaders must navigate effectively through any disruption. So, it’s important to be armed with the data and insights to predict potential issues, understand facility utilization in real time, and ensure occupant health, safety and well-being.

Hear from the United States Air Force, IBM Global Real Estate and Cisco on how they create resilient operations, optimize utilization, and ensure resources are efficiently deployed.

Speakers:

  • Kendra DeKeyrel, Director of Offering Management, IBM TRIRIGA
  • Mike Loving, Program Manager, Workplace and Facilities Management Solutions, Serco
  • Rob Morgan, Program Manager, NextGen IT, United States Air Force
  • Marianne Flores, Director Global Real Estate Operations, IBM Global Real Estate
  • Rajesh Reddy, Director of Product Management, Cisco DNA Spaces
     
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How EY prepares for, and manages through, disruption

It's more important than ever to quickly identify, research and analyze challenges facing a real estate organization, and understand the role that people, solutions and processes play in helping to address them.

Learn how EY, one of the world’s largest professional services firms, has positioned themselves to effectively manage change and deliver on the high expectations of today's workforce.

Speaker:

  • Sandra Corkern, Workplace Management Leader, Ernst & Young
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The pragmatic way back: business continuity for facilities management, preparing to return to work

Where and how we work has never seemed so complicated. As we plan for the return back to public structures, corporations and campuses, how we manage our buildings and our spaces, and how occupants engage with that space to do their work, is critical. 

Join this session, which includes both a brief overview and demonstration, to learn how TRIRIGA can help you ensure readiness across facilities operations and maintenance, make informed space management decisions, and deliver workplace services that create a supportive employee experience. 

Speakers:

  • David Blanch, Offering Manager, IBM TRIRIGA Building Insights
  • Traves Peterson, Senior Client Technical Professional, IBM TRIRIGA
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Google's IWMS journey: From chaos to clarity

With TRIRIGA becoming a financial source of truth for Fortune 100 companies, it has become imperative for organizations to establish a scalable and stable platform to support critical business operations. Most programs include collaboration among multiple partner organizations with a global footprint, requiring a thoughtful approach to creating a scalable delivery framework.

In this session, we explore Google’s IWMS journey and its evolution toward a more mature, enterprise-scale operation.

Speakers:

  • Raja Yadalam, Program Manager, Google
  • Barb Sorakubo, Program Manager, TRIRIGA Space and Moves Lead, Google
  • Jason McElroy, Program Manager, IoT Buildings, Google
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Paving the way to successful intelligent real estate and facilities management

Your technology needs to be as adaptive as you are. Get a glimpse into the future with a roadmap of new TRIRIGA capabilities powered by IoT and AI.

Speakers:

  • Paul Lacey, Offering Manager, IBM TRIRIGA
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Engineering Academy

Insightful engineering at enterprise scale

Learn how infusing AI and IoT data into the development of complex products, and integrating product data into development, helps you deploy new features and functions at enterprise scale.

Keynote: Navigate the “new normal” through integrated development process

In this keynote session, learn how to navigate the “new normal” by leveraging an integrated, end-to-end development lifecycle model. With the new IBM Engineering Lifecycle Management V7 solution, this model provides a complete portfolio for requirements, modeling, test and workflow management.

Speakers:

  • IBM subject matter experts, including Richard Watson, Graham Bleakley, Fariz Saracevic, Christophe Telep, Amy Silberbauer and Rolf Nelson
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Use AI techniques anywhere for better requirements and improved productivity

The infusion of AI into engineering processes is following multiple paths. You'll hear first-hand client experiences using Requirements Quality Assistant, and their plans to amplify the Requirement Management process using IBM Engineering's first AI solution. Consider new ideas on improving the quality and reducing costs in the delivery of requirements, using AI assistive Watson technology.

Speakers:

  • Galina Bernshteyn, IBM
  • Erin O’Connor – IBM
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Plan your global configuration management journey with dispersed teams

You’ve decided you need global configuration management (GCM) to help your geo-dispersed teams manage changing customer demand. What now?

Learn about common adoption and usage patterns for GCM, based on simple to complex configuration management deployments. Start your adoption journey off in the right direction with recommended GCM best practices.

Speakers:

  • Tim Feeney, IBM Engineering Executive IT Specialist
  • Kathryn Fryer, IBM Engineering Solution Architect
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Address new challenges with meeting software audits – A practical workflow

Help your auditors assess your next release. See how engineering lifecycle management (ELM) provides the process and controls to build your products, establishing requirements tracing and reporting as you go.

In this session, learn about three approaches for traceability: reporting within  ELM tools; live, browser-based RELM; and a document-centric approach RPE.

Speakers:

  • Michael Halder, IBM Engineering Offering Manager
  • Lee Thomas, IBM Engineering Senior Managing Consultant
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Embracing change: Applying the Apollo Space Mission to our “new normal”

This roundtable reviews how systems engineering can look back and apply the lessons learned during the Apollo Space Program to the unprecedented challenges facing many companies in the current, chaotic world economy.

Speakers:

  • Sky Matthews, IBM Distinguished Engineer
  • Dr. Larry Kennedy, Apollo Space Program
  • Rod Pyle, JPL and Science Author
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Weather Solutions Academy

Make better decisions with weather insights

Learn how to take advantage of weather data and analytics across your enterprise operations, including how to better predict weather-related impacts, reduce utility costs, protect employees and minimize disruptions.

Keynote: Increase business resiliency with weather insights and solutions

Weather impacts every business every day. Learn how to integrate weather insights into operational decision-making and make your business more weather resilient.

See how to improve business forecasting enterprise operations and how clients are operationalizing AI-driven weather insights to predict outages, reduce costs, improve efficiency and keep employees and customers safer.

Speakers:

  • Guenter Sauter, Director, Offering Management, Weather Business Solutions
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AI-driven Vegetation Management

Vegetation can be a serious challenge for utility companies, downing power lines, causing service interruptions and even wildfires.

Discover how proactive utility companies are using IBM’s Vegetation Management solution, multi-band satellite and aerial imagery, combined with analytics and AI, to accurately assess the proximity of vegetation to utility assets.

Speakers:

  • Robbie Berglund, Business Unit Executive, Energy, Utilities, Oil and Gas, Weather Business Solutions
  • Etienne Pelletier, Senior Offering Manager, IoT for Energy and Utilities, Smart Energy, IBM Cognitive Applications
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Use geospatial analytics to reduce risk in critical business operations and supply chain management

In a typical year, one in five businesses will experience a major disruption. Unfortunately, 2020 is anything by typical. In this session, learn how geospatial data and analytics can help you quickly display, analyze and identify vulnerabilities in your operations.

Learn how IBM PAIRS, a unique cloud-based data store and data analytics service, helps you rapidly explore and analyze massive complex geospatial-temporal data sets to improve risk modeling and reduce disruptions. We’ll discuss remotely monitoring equipment health and how to optimize dispatching of utilities and telecommunications service crews. You’ll also hear about increasing supply chain visibility and forecasting weather, climate and environmental conditions for possible impact on agribusiness and food and beverage companies. 

Speakers:

  • Rod Reicks, Program Manager, Offering Management, Weather Business Solutions
  • Hendrik Hamann, Chief Scientist for Geoinformatic Solutions and PAIRS and Distinguished Research Staff Member, IBM Cognitive Applications
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Centralize weather monitoring and alerting to minimize business disruption

Abnormal temperatures, precipitation, cloud cover and wind speeds can have a cumulative impact on your business as significant as large storms.

In this session, you will learn how the Weather Company Operations Dashboard and Weather Alerts can help you proactively monitor and alert on disruptive weather conditions across service locations.  You’ll see examples of using the dashboard to understand impacts in context, send automatic alerts, prioritize notifications to address critical issues first, and get recommended actions by incident and location.

Speakers:

  • John Bosse, Offering Manager, Weather Business Solutions
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Reduce costs and mitigate risk with weather insights

How much is weather disruption costing your business each year? What actions should you be taking to mitigate the impact of weather?

In this session, you’ll learn how to incorporate weather insights into operations to improve business performance. Hear examples across industries of customers using weather insights to increase customer satisfaction, reduce costs, increase sales, improve worker safety and more.

Speakers:

  • Anton Rubinetti, Product Marketing Lead for New Markets, IBM Weather Business Solutions
  • Otis Smart, Scientist, IBM Weather Business Solutions
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Sterling Supply Chain Academy

Build smarter supply chains

Learn how leading AI solutions help you drive supply chain resiliency, agility and predictability. Enable intelligent, end-to-end visibility and transparency. Minimize the complexity of supplier onboarding and collaboration. And deliver on more customer promises.

   

Keynote: Build smarter supply chains

Learn how leading AI solutions help you drive supply chain resiliency, agility and predictability. Enable intelligent, end-to-end visibility and transparency. Minimize the complexity of supplier onboarding and collaboration. And deliver on more customer promises.

Speakers:

  • Jeanette Barlow, Vice President, Offering Management and Strategy, IBM Sterling
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Supply chain visibility 360: How Lenovo is building smarter control towers

Control tower solutions are rapidly evolving as companies seek greater visibility and control over their complex, siloed supply chains, and deeper connections to their extended business networks. What are the must-have characteristics of supply chain orchestration and control tower solutions? How are your competitors using these solutions to improve connections with partners and optimize exception management? What challenges and opportunities are ahead? 

Find out how Lenovo is answering these questions and get best practice insights that IBM has learned from partnerships with other leaders across industries. 

Speakers:

  • Kim Reheiser, Program Director, Offering Management, Sterling Supplier Management and Control Tower Solutions, IBM Cognitive Applications
  • Tejuan Manners, Director Global Supply Chain E2E Execution, Lenovo
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Delivering on customer needs through smarter fulfillment

Delivering what customers need, when and where they need it is a challenge organizations have to meet every day. Doing that during times of disruption may require smarter fulfillment processes and technology to adapt to changing situations. There is a myriad of challenges: inventory dispersed across networks, customers may require new ways of pick-up or delivery, and new customers and suppliers must be brought seamlessly into the order orchestration process. 

Join this session to learn how IBM clients are evolving the way they meet these new demands while continuing to keep customer promises.

Speakers:

  • Sudhir Balebail, Program Director, Order Management Applications, IBM Cognitive Applications
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Reduce the cost, complexity and risk of supplier onboarding and management

Suppliers are critical to your business, but effectively managing those relationships can be complicated, time-consuming and expensive. Join this session to learn how “Trust Your Supplier” can help you shorten supplier onboarding as much as 90% by improving supplier discovery, qualification, validation, onboarding and lifecycle management. 

Then, we'll explore the benefits of digitizing transactions that streamline ordering and invoicing processes. You'll hear real-world examples of how IBM AI and blockchain are providing multi-enterprise visibility for B2B transactions. Finally, understand how supply chain leaders are leveraging these solutions today to grow and scale their supplier communities while reducing costs, complexity and risk.

Speakers:

  • Vincent Nguyen, Senior Offering Manager, Sterling Supply Chain, IBM Cognitive Applications
  • Praveen Rao, Digital Supply Chain Executive - Industry Platform, IBM Cloud and Cognitive Software
  • Anita Bubna, Senior Director of Treasury, Flex Ltd.
     
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Extending the value: What’s new in Sterling Supply Chain Business Network

You can’t build an intelligent supply chain on manual processes. Even if your big suppliers are digitized, over one-third of companies still use manual processes for key supply chain transactions. It doesn’t have to be this way. 

Join IBM to hear which new capabilities clients are utilizing to extend their network and remove unnecessary manual processes from their business. You’ll also get a sneak peek at the 2020 roadmap for IBM Sterling Supply Chain Business Network.

Speakers: 

  • Jeannine Calandra, Senior Offering Manager, IBM Sterling, IBM Cognitive Applications
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Sterling B2B Collaboration Academy

Build smarter value chains

Learn how to enable smart, frictionless and highly secure business-to-business connectivity to help you break down siloes, enable the flow of information across your business, quickly onboard new partners, and fuel collaboration between your lines of business, suppliers and customers.

   

Keynote: Speed B2B collaboration transformation with hybrid cloud and AI

84% of organizations will modernize their B2B connectivity in the next 24 months, an essential step in the journey to accelerate digital transformation. Join the Sterling B2B Collaboration keynote to learn how to enable smart, frictionless and highly secure business-to-business connectivity using hybrid cloud and AI to drive innovation and extend the value of proven B2B collaboration solutions.

Speakers:

  • John Colbert, Program Director, IBM Sterling Offering Management, IBM Cognitive Applications
  • Jeanette Barlow, Vice President, Offering Management and Strategy, IBM Sterling
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How Equifax modernized their MFT platform to achieve digital transformation

On average, organizations have seven file transfer systems, with some in use for almost a decade. Equifax's data exchange environment was no different.

Join Equifax to hear how they consolidated nearly a dozen file transfer platforms using IBM Sterling managed file transfer solutions to modernize their B2B data exchange environment. This next-generation managed file transfer platform (MFT) enhanced Equifax's security compliance levels and became a cornerstone of their digital transformation initiatives.

Speakers: 

  • John Colbert, Program Director, IBM Sterling Offering Management, IBM Cognitive Applications
  • Vipin Mittal, Director of Solutions Engineering, CoEnterprise
  • David Meaden, Vice President, Corporate Services Alliance, Equifax Inc.
     
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Manage Connect:Direct infrastructure from a single console with IBM Sterling Control Center Director

Administering your Managed File Transfer (MFT) environment these days is increasingly challenging due to the exponential growth in the amount of data exchanged through file transfer. File transfer engineers and architects deal with an ever-expanding number of nodes and dispersed deployment environments, making it complicated to keep track of it all.

Join us for a brief demonstration of IBM Sterling Control Center Director, the smarter way to manage your MFT environment. See how organizations that rely on IBM Sterling Connect:Direct to run their mission-critical business processes can improve the operations and maintenance of their file transfer environment through a single, user-friendly console.

Speakers: 

  • Chris Sanders, Senior Offering Manager - MFT and Connect:Direct, Sterling B2B Collaboration, IBM Cognitive Applications
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Accelerate B2B collaboration transformation with hybrid cloud and containers

Today’s hybrid, multi-cloud reality presents new opportunities and challenges for organizations. Managing complex workloads and their movement between clouds and legacy infrastructure is a top concern for many CIOs. 

Join this session to understand how you can use containers to optimize your cloud and on-premises infrastructure. You’ll also hear from IBM Sterling B2B Collaboration experts about our hybrid cloud strategy and how IBM Sterling B2B Collaboration certified containers running on Red Hat OpenShift are a vital component of our vision.

Speakers:

  • Vijay Chougule, Offering Manager, Hybrid Cloud, Control Center Monitor, Secure Proxy/SEAS, IBM Sterling, IBM Cognitive Applications
  • Chris Sanders, Senior Offering Manager - MFT and Connect:Direct, IBM Sterling B2B Collaboration

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DSV Panalpina: Building resilient EDI integration to manage future growth

Over the last five years, the volume of B2B data exchanged has increased by as much as 50% per year —and shows no signs of slowing down. Organizations are under pressure to meet ever-increasing customer expectations while ensuring operational efficiency with decreasing technology budgets.

Join us to learn how DSV Panalpina is driving operational efficiency with IBM Sterling B2B Collaboration solutions.

Speakers: 

  • Ryan Wood, Offering Manager, IBM Cognitive Applications
  • Hans Møller Nielsen, Director, EDI & API, DSV 
  • Lars Larsen, Architect, EDI, DSV
  • Pankaj Sachdeva, Manager, Business Integration, DSV
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