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How Cardinal Health started small and scaled fast to improve customer experience and reduce costs

Cardinal Health, Inc. is a global health care services company. Its mission is to remove healthcare ...

From the Data and AI Expert Labs: Invest in teams, not just technology

Understand that when you transform your day-to-day operations, breaking systems so you can put them ...

From the Data and AI Expert Labs: Break open your processes

Today, I want to reinforce that you shouldn’t rely on a compelling incident. You don’t need to wait until a system breaks to make it better. A great example is the Interactive Voice Response systems (IVR) that are pretty standard in customer ...

From the Data and AI Expert Labs: It’s not whether you adopt AI. It’s when.

You wouldn’t be reading this if you didn’t have the sense that AI is the future. But the breadth...

Watson Assistant improves intent detection accuracy, leads against AI vendors cited in published study

Have you ever used a chatbot to get help? If you have, chances are that you’re all too familiar ...

How GlaxoSmithKline launched 16 virtual assistants in 10 months with Watson Assistant

GSK is a global pharmaceutical company that researches, develops, and manufactures innovative ...

How Watson Assistant helped UAMS answer the public’s health questions

The University of Arkansas for Medical Sciences (UAMS) is the state’s only health sciences ...

AdMed unlocks answers to health questions with Watson Assistant

It can be challenging to communicate accurate scientific information, especially in times where the ...

Run IBM OpenPages with Watson Anywhere

At IBM, we understand that clients are looking for an AI-infused modern governance, risk management, and compliance (GRC) solution to confidently meet their business objectives in a dynamic world of risks and threats. In this spirit, our engineers ...