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Getting started with the new Watson Assistant Part III: test and deploy
It’s a big day: you practiced building actions with the new Watson Assistant in Part I and refined...
Getting started with the new Watson Assistant part II: refine your assistant
Before we go into all the ways you’ll be able expand on your first assistant, take a moment to ...
Getting started with the new Watson Assistant part I: the build guide
Chatbots are a great way for you to naturally and efficiently help your customers get stuff done, ...
Getting started with the new Watson Assistant: plan it
Launching your first assistant? We’re here to help you get going, but before we dive in, it’s important to take a step back, think about your overall goals, and plan out how you’re going to start. Most of our customers have a vision of a truly ...
Using conversational AI to support employees’ psychological needs
Healthcare workers put on a brave face each day to serve those who are suffering, and in doing so ...
How Watson Assistant helps clients stay compliant in regulated industries
When selecting a conversational AI platform for use in a regulated industry, remember that cutting ...
How York University provides instant, personalized self-service to 50,000 students
York University needed to make a deeper personal connection with its students — all 50,000 of them...
The 4 key elements missing from your conversational AI strategy
In 2021, enterprises who wish to implement a chatbot, virtual agent, or conversational AI have no ...
6 steps to successful conversational design for chatbots
Conversational design is the process of planning for the needs of your users, building dialogue for them to respond, crafting the flow of typical conversations, writing responses and creating opportunities for your AI assistant to learn and grow with...
