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How Cardinal Health started small and scaled fast to improve customer experience and reduce costs
Cardinal Health, Inc. is a global health care services company. Its mission is to remove healthcare ...
Independent study finds IBM Watson Discovery customers can accrue $6.13M in benefits
The impact of natural language processing March 2021 saw the release of a commissioned study ...
From the Data and AI Expert Labs: Invest in teams, not just technology
Understand that when you transform your day-to-day operations, breaking systems so you can put them ...
From the Data and AI Expert Labs: Break open your processes
Today, I want to reinforce that you shouldn’t rely on a compelling incident. You don’t need to wait until a system breaks to make it better. A great example is the Interactive Voice Response systems (IVR) that are pretty standard in customer ...
From the Data and AI Expert Labs: It’s not whether you adopt AI. It’s when.
You wouldn’t be reading this if you didn’t have the sense that AI is the future. But the breadth...
IBM OpenPages with Watson wins “Best UI Innovation” at the Risk Market Technology Awards
As we move into the new year, it’s clear that the turbulence that defined 2020 is not going away. ...
Using Watson NLU to help address bias in AI sentiment analysis
Previously on the Watson blog’s NLP series, we introduced sentiment analysis, which detects ...
Use predictive data-driven insights to make more informed decisions with Palantir for IBM Cloud Pak for Data
Every year, the average enterprise makes thousands of critical operational decisions. With rapid ...
KPMG’s Marisa Ferrara Boston embraces auditing disruption with Watson
“We understand that audit is going to be disrupted,” says Marisa Ferrara Boston, the Automation ...
