March 16, 2016

Advancing customer service with Watson Engagement Advisor

We’ve all been there. The Internet goes down. Your bank card stops working. Or maybe your ‘go-to’ login is no longer a ‘go-to’. Whether you’re the one making the call or the company fielding the call, there’s one thing that everyone can agree on: customer service needs to be more efficient—and less frustrating. According to […]

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March 11, 2016

Fueling an ecosystem of startups in Asia Pacific

The Asia Pacific region is one of the fastest-growing technology geographies in the world. The region boasts 38 unicorns and $91b+ in investments. Singapore is ranked #7 globally in terms of startup ecosystems, while India’s developer population stands at 3 million, with a growth rate of 8% per year. This region of startups holds a […]

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March 9, 2016

Hilton and IBM pilot “Connie,” The world’s first Watson-enabled hotel concierge robot

Travel can be stressful and requires countless decisions. Increasingly travelers are expecting relevant guidance during their journeys, and the hospitality industry is beginning to pilot technology that can help address these needs at each step of the way. Today Hilton Worldwide and IBM announced a collaboration to pilot “Connie” – the first Watson-enabled robot concierge […]

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March 8, 2016

Watson goes to kindergarten

Do you remember learning how to read? I have a distinct memory of being five years old, spread out on the floor of my kindergarten classroom working on complex shape and color matching workbooks. I was an eager kindergartener, and we raced through those workbooks as quickly as we could. I have to admit though […]

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March 7, 2016

Updated: World of Watson 2016 Hackathon

UPDATE:  Due to the overwhelming interest in the World of Watson conference and hackathon and to ensure we can accommodate everyone, the event will be moved to IBM Insight in Las Vegas in the fall. If you already registered for World of Watson, you will receive a full refund. Have the urge to get hacking before […]

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March 4, 2016

The cognitive future of the Media and Entertainment Industry

The Oscars last week got us thinking about how the Media and Entertainment industry has changed over the last 50 years. Once we sat around the television watching the Oscars live with no opportunity for sharing our comments, ideas, and opinions on social media. Now we can view the awards ceremony on our laptops while we […]

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March 2, 2016

The Developer Challenge: What will you build?

There’s a lot you can do with the Watson Developer Cloud APIs. I know many of the uses, but I guarantee you I wouldn’t be able to come close to telling you all the possibilities. To be honest, the best ideas have always come from our community anyway. Startup starters, hackathon hackers, and developing developers […]

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February 29, 2016

From a wine advisor to a virtual assistant: How cognitive is improving your life

Interested in building with Watson, but not quite sure how yet? We curated some use cases of companies that have integrated cognitive into their solutions. If you want to know more about any these use cases and receive tips from these companies, check out their webinars. Expert Wine Advisor   VineSleuth’s Wine4.Me In-Store Wine Advisor takes […]

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February 29, 2016

My 3 takeaways from this year’s IBM InterConnect

I left IBM InterConnect 2016 with a sense of excitement for what companies are doing with the technology IBM and its partners are advancing. This event is IBM’s premier cloud and mobile event which in the era of cognitive business brings together the entire portfolio from cloud, mobile, security, Internet of Things and DevOps. Because I […]

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