term: watson discovery
From RoboChat to RoboBrain: UBank uses Watson to enhance customer satisfaction
October 8, 2018 | Conversational Services, Discovery and Exploration
With the power of Watson Assistant, RoboChat responds to customer queries on 40 core home loan topics, along with hundreds more associated questions. Initially trained on data collected from customer questions submitted through UBank's LiveChat experience, RoboChat continues to learn as more customers engage with it. ...read more
AIconics names IBM Watson Best Innovator in Natural Language Processing
October 5, 2018 | Discovery and Exploration
On September 18, the worlds’ only independently judged enterprise AI awards –the AIconics–named Watson Discovery the winner for “Best Innovation in NLP.” NLP, or Natural Language Processing is the area of computer science and artificial intelligence that focuses on the interaction between computers and human languages. ...read more
Voxpopme speeds video-based market research with Watson Natural Language Understanding
September 28, 2018 | Discovery and Exploration
Market researchers who work with video feedback, rather than text-based survey responses, spend hours analyzing video footage. Imagine if they could not only understand what respondents in the videos say but also what they think and feel about your products and services, instantly, without watching even a single second of video. That’s what Voxpopme is able to accomplish, with the help of IBM Watson. ...read more
Introducing Watson Discovery for Salesforce: An AI-powered insight engine for CRM
September 25, 2018 | Discovery and Exploration
IBM is announcing Watson Discovery for Salesforce, which marries the intelligent, customer-centric power of the Salesforce Platform with Watson's industry-leading NLP and domain mastery to create an AI-powered insight engine to help customer service agents resolve complicated cases. Watson Discovery for Salesforce – which will be unveiled at Dreamforce – is the first Watson product available on Salesforce’s AppExchange. ...read more
Clearscope makes it easy to improve organic search with Watson AI
September 10, 2018 | AI for the Enterprise
Clearscope is able to use IBM Watson to reverse engineer the search engine process so content marketers can understand the key concepts surrounding the topics they want to write about, without having to duplicate content or resort to keyword stuffing. ...read more
Increasing productivity: IBM ranked leader in AI-based text analytics platforms by Forrester Wave
July 12, 2018 | AI for the Enterprise, Discovery and Exploration, News and Updates
IBM has been named a leader in AI-Based Text Analytics Platforms by The Forrester Wave ™, Forrester's rigorous evaluation of vendors in a software, hardware, or services market. Watson Discovery, Watson Explorer, and Watson Natural Language Understanding’s strengths and weaknesses were assessed alongside seven other providers. ...read more
How an IBM Watson engineer is harnessing the power of AI for the greater good
June 29, 2018 | Trends and Profiles
Nisarga Markandaiah, a member of the IBM Watson team, shares insight on her role as a natural language processing and machine learning software engineer, and how she’s focused on building the technologies that are shaping the world for tomorrow. ...read more
Faster data discovery and access – Forrester Names IBM a Leader in Machine Learning Data Catalogs
June 25, 2018 | AI for the Enterprise
IBM Watson Knowledge Catalog was recently recognized by Forrester as a Leader in: “The Forrester Wave™: Machine Learning Data Catalogs, Q2 2018.” IBM’s MLDC offering, Watson Knowledge Catalog, is a powerful tool that developers and data scientists can use to index all the available data sets in their business. ...read more
Watson Solutions for Salesforce – AI solutions for your customer service and sales needs
June 25, 2018 | AI for the Enterprise, With Watson
Keeping customers happy, and maintaining a streamlined customer service process is more important than ever. AI-solutions have proven extremely valuable in mitigating the pitfalls of customer-service, especially when a business is using Salesforce to manage their customer relationships. ...read more