Digital innovation, SaaS, and sales & marketing trends. An interview with Nicolas Vandenberghe & Sean Johnson

August 30, 2019 | Think Leaders

How can a SaaS business meet the user where they are? In this episode of thinkPod, we are joined by Nicolas Vandenberghe (co-founder & CEO of Chili Piper) and Sean Johnson (partner at Founder Equity). ...read more


The future of the fan experience at the US Open

August 27, 2019 | News and Updates, Watson APIs

With the help of IBM, the US Open is transforming its technology operations to create the future of championship sporting events. ...read more


Reimagine customer support and the employee experience with VMware and Watson

August 26, 2019 | News and Updates, With Watson

VMware in partnership with Watson, is transforming their support model for employees and customers. ...read more


AI’s Interface Revolution

August 20, 2019 | AI

As more businesses seek to integrate AI technology into their products and services, interface design is poised to be a major area of investment, innovation, and competition in the coming years. ...read more


Run Watson APIs on any cloud

August 16, 2019 | Cloud, News and Updates, Watson APIs

IBM is excited to officially announce Watson API Kit on IBM Cloud Pak for Data, which will allow clients to combine and utilize our Watson APIs anywhere. ...read more


How to increase customer satisfaction with artificial intelligence in your contact center

August 7, 2019 | Discovery and Exploration

81% of customers are willing to leave a brand after a single bad experience. The good news is 77% of customers have improved perceptions of a business after chatting with them online. Learn more about the evolution of contact centers. ...read more


Behind the code: Meet Micaela Eller

July 22, 2019 | Trends and Profiles

In this edition of “Behind the Code,” you’ll learn more about Micaela Eller and how agile transformation is helping Watson teams work more efficiently and thoughtfully to address some of the biggest problems of our time. ...read more


IBM Watson Discovery brings AI search to every enterprise, any cloud

July 1, 2019 | Discovery and Exploration

IBM is excited to announce that our award-winning AI search technology, Watson Discovery, is now available on-premises or on any private, public, hybrid or multi-cloud environment. With the new IBM Cloud Pack for Data integration, it’s even easier to unlock Watson’s advanced data governance and integration capabilities and apply it to your data, no matter where it resides. ...read more


AIconics names IBM Watson Discovery Best Innovator in Natural Language Processing

June 20, 2019 | AI for the Enterprise, Discovery and Exploration

On June 11, the world’s only independently judged enterprise AI awards – the AIconics – named Watson Discovery the winner for “Best Innovation in NLP.” Natural Language Processing is the area of computer science and AI that governs the interaction between computers and human languages. Specifically, NLP concerns how computers process and analyze unstructured natural language data. ...read more