June 21, 2017

IBM Watson at VivaTech 2017: AI trends, new Watson-powered startups and more

The VivaTech Conference was back in Paris from June 15-17 this year, drawing 50,000 tech leaders, innovators and tech-lovers from around the world. The IBM team showcased how Watson is at work in the world today, and also introduced 9 startups that are already building with Watson's APIs in various industries around the world.

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June 19, 2017

Bots for the greater good: 6 chatbots making the world a better place

Chatbots are great for 24x7 customer service, booking hotel rooms or getting weather updates. But others have nobler goals for their bots. Here are 6 inspirational bots powering social good, including bots that help people solve legal issues, quit smoking, meditate, and find voting locations. What will you build?

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June 15, 2017

The code of ethics for AI and chatbots that every brand should follow

While chatbots continue to grow in popularity, businesses often overlook important issues related to morals and ethics of chatbots and AI. Customers need to know when they are communicating with a machine, and that brands will protect their privacy and data in today’s interconnected world.

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June 14, 2017

ALERT: Disabling support for 3DES Cipher Suites in TLS connections to eliminate a vulnerability

A vulnerability, Sweet32, was recently identified in cipher suites that use the 3DES block cipher algorithm. The support for 3DES cipher suites in TLS connections made to Watson Developer Cloud services is being disabled to eliminate this vulnerability.

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June 12, 2017

How Autodesk sped up customer response times by 99% with Watson

Learn how software company Autodesk improved response times by 99% by building a virtual agent (AVA) that interacts with customers and responds to questions in real-time. AVA resolves issues on her own or can collect information to hand over to a human agent along with a full background. Learn how Autodesk used Watson to scale customer service, increase user satisfaction, and answer more inquiries faster and accurately.

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June 7, 2017

What’s in a bad user review? Maybe your next breakthrough

You can learn a lot from customer reviews. Most reviews, even negative ones, can reveal hidden insights on how to create better - even breakthrough - products. Manually reading, categorizing and prioritizing feedback is time-consuming and costly. Learn how Watson Discovery Service can help businesses automate this process.

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June 7, 2017

Automatic Speech Recognition – Are All Tests Comparable?

Access to appropriate domain data is the dominant factor in determining the performance of speech recognition APIs. Watson offers a cloud-based API with a general model with the option to customize, allowing you to build a customized model versus contributing data to a central database.

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June 2, 2017

IBM engineer Rama Akkiraju featured on list of top 20+ leading women in AI research

Very few earn the title of “Distinguished Engineer and Master Inventor” at IBM, but Rama Akkiraju’s contributions warrant the distinction. Akkiraju's teams are responsible for many of Watson cognitive services and leverage AI, psychology, sociology, decision theory and consumer behavior.

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May 22, 2017

Watson Lab welcomes high school interns with access to AI and cognitive APIs

We're kicking off Watson Lab's high school internship program for the spring semester of 2017. The curriculum prepares the students to work as Software Developers at IBM during their Senior year. We love to welcome visitors from the community to learn about our projects with AI and Cognitive Computing and experience some of the groundbreaking work we’re pursuing behind the scenes.

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