Ritika Gunnar has come a long way in her career at IBM, playing an integral role in evolving the technology. She began as a software developer for the company, but her endless enthusiasm for data and AI enabled her to inevitably progress to her position today as VP, Head of Product for Watson Data and […]
What did your business learn last night? 3 ways Watson AI enables employees to work at the speed of data, and do more interesting work
The world is not the same place in the morning when you get to work as it was yesterday when you left, but if you have a reliable AI solution, you can turn confusion into insight. Data is growing at a rate faster than ever, and it’s difficult for our human brains to keep up […]
At Dreamforce 2018, we launched Watson Discovery for Salesforce, an AI-powered insight engine for the Salesforce Service Cloud built for your enterprise. It’s designed to give customer support agents the information they need at their fingertips, so they can resolve customer cases quickly and efficiently, right from within Salesforce Service Cloud.
AI OpenScale allows businesses to operate and automate AI at scale – irrespective of how the AI was built and where it runs. Bridging the gap between the teams that operate AI and those that manage business applications, AI OpenScale provides businesses with confidence in AI decisions.
IBM now extends our leadership in data stewardship and privacy by announcing Watson Assistant and Watson Speech to Text services as available on IBM Cloud Private. This announcement extends Watson’s commitment to extending our capabilities across the public and private clouds.
With the power of Watson Assistant, RoboChat responds to customer queries on 40 core home loan topics, along with hundreds more associated questions. Initially trained on data collected from customer questions submitted through UBank's LiveChat experience, RoboChat continues to learn as more customers engage with it.
On September 18, the worlds’ only independently judged enterprise AI awards –the AIconics–named Watson Discovery the winner for “Best Innovation in NLP.” NLP, or Natural Language Processing is the area of computer science and artificial intelligence that focuses on the interaction between computers and human languages.
Creating a conversational AI solution that can engage with your consumers is only half the battle. Learn how to build a virtual assistant that goes above and beyond. Our latest blog highlights some advanced conversational concepts that will allow you to create more natural conversation with your end users.
Market researchers who work with video feedback, rather than text-based survey responses, spend hours analyzing video footage. Imagine if they could not only understand what respondents in the videos say but also what they think and feel about your products and services, instantly, without watching even a single second of video. That’s what Voxpopme is able to accomplish, with the help of IBM Watson.