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Getting started with the new Watson Assistant Part IV: preview, draft, publish, live
Congratulations! Your virtual assistant made it into the world, and it can successfully guide your ...
Getting started with the new Watson Assistant Part III: test and deploy
It’s a big day: you practiced building actions with the new Watson Assistant in Part I and refined...
Getting started with the new Watson Assistant part II: refine your assistant
Before we go into all the ways you’ll be able expand on your first assistant, take a moment to ...
Getting started with the new Watson Assistant part I: the build guide
Chatbots are a great way for you to naturally and efficiently help your customers get stuff done, ...
Getting started with the new Watson Assistant: plan it
Launching your first assistant? We’re here to help you get going, but before we dive in, it’s important to take a step back, think about your overall goals, and plan out how you’re going to start. Most of our customers have a vision of a truly ...
Using conversational AI to support employees’ psychological needs
Healthcare workers put on a brave face each day to serve those who are suffering, and in doing so ...
How Fiserv improved a cumbersome client service experience with a Watson-enabled virtual agent
The IT team at Fiserv uses AI to streamline customer and agent interactions Watson Assistant ...
Watson Assistant now equipped with new options to help businesses transform customer service
IBM’s virtual agent, Watson Assistant, is now available with an add-on option that is designed to ...
How Telstra built an AI virtual assistant for HR
After transforming its customer service with virtual assistants, Australia’s largest telco is turning its attention to human resources, another sector ripe for AI disruption. Telstra provides services to millions of customers across 20 countries, ...
