Think Leaders

SaaS leadership, customer marketing & creating delight: Laurie Aquilante Faiola & Shanann Monaghan

September 20, 2019 | Think Leaders

Is the funnel dead in SaaS? How do you create relationships at scale? In this episode of thinkPod, we are joined by Laurie Aquilante Faiola (Director of Customer Marketing at HubSpot) and Shanann Monaghan (Director of Customer Experience Marketing at Looker). ...read more


Digital innovation, SaaS, and sales & marketing trends. An interview with Nicolas Vandenberghe & Sean Johnson

August 30, 2019 | Think Leaders

How can a SaaS business meet the user where they are? In this episode of thinkPod, we are joined by Nicolas Vandenberghe (co-founder & CEO of Chili Piper) and Sean Johnson (partner at Founder Equity). ...read more


Has AI raised the ceiling with marketing? An interview with Kate Bradley Chernis & Joey Camire

May 11, 2019 | AI, Think Leaders

Has AI raised the floor but not the ceiling with marketing? Have we over-indexed on having content at scale? And is there a way for marketers to understand when hyper-personalization will cross the line into creepiness? In this episode of thinkPod, we are joined by Kate Bradley Chernis (Founder & CEO of Lately) and Joey Camire (principal & founding team of Sylvain Labs). ...read more


Balancing personalization with brand consistency: Podcast interview with Tameka Vasquez & Oliver Christie

April 30, 2019 | AI for the Enterprise, Think Leaders

In this episode of thinkPod, we are joined by Tameka Vasquez (marketing strategist and professor) and Oliver Christie (futurist and founder of Foxy Machine). We talk to Tameka and Oliver about creating customer experiences that resonate, the beauty of simplicity and being jargon-free, and whether or not AI will replace human creativity with marketing. We also tackle whether marketers have been tone deaf and the difficulties of hyper personalization. ...read more


Fuzzy or Techie?! Why AI needs more interdisciplinary thinkers

April 26, 2019 | Think Leaders

Does AI need more fuzzy thinkers? How can we increase interdisciplinary perspectives in emerging tech? Can an interdisciplinary lens help us better foresee unintended consequences? In this episode of thinkPod, we are joined by Scott Hartley (author of The Fuzzy and The Techie: Why Liberal Arts Will Rule the Digital World) and interdisciplinary artist Carla Gannis. ...read more


Can AI Help Us Find Love? A Podcast Discussion with Ryan Matzner & Rori Sassoon

April 16, 2019 | Think Leaders

Can we use AI to help us find love? In this episode of thinkPod, we are joined by Rori Sassoon (co-founder of Platinum Poire and author of The Art of the Date) and Ryan Matzner (founder of Fueled). We discuss and debate whether AI is an effective and efficient matchmaker, how AI may be able to know us better than we do, the amount of data a dating platform needs, and the prospect of using visual recognition technology to find a match that looks like your favorite celebrity. ...read more


Product design, ethics and human-centric digital transformation

April 9, 2019 | Think Leaders

In this episode of thinkPod, we dig into the news regarding Stanford’s newly-announced Institute for Human Centered Artificial Intelligence, whether ethics has a central role in product design, and the intersecting roles of consumers, government, and companies. ...read more


How can AI improve the employee experience?

April 5, 2019 | AI for the Enterprise, Think Leaders

How can AI improve the employee experience? In this episode of thinkPod, we are joined by x.ai co-founder & CEO Dennis Mortensen and Ben Jackson, founder of For the Win. We talk to Dennis and Ben about hiring algorithms and the danger of bias, whether HR teams are equipped to make data-driven decisions, Inbox Zero versus Inbox Infinity, and the possibility of cultural change. ...read more


thinkLeaders podcast: How human should a chatbot be?

April 2, 2019 | Think Leaders

How human should a chatbot be? In this episode of thinkPod, we are joined by chatbot experts Clara de Soto and John Keefe. Clara is a serial entrepreneur and co-founder of Reply.ai, and John is the technical director for bots and machine learning at Quartz. ...read more