At VMworld 2018 Europe, we are proud to announce that VMWare is integrating Watson across its support portals to transform customer support. Using artificial intelligence capabilities from Watson Assistant and Watson Machine Learning, VMware clients needing technical support can get a better support experience, helping them rapidly go from case submission to technical solution.
AI OpenScale allows businesses to operate and automate AI at scale – irrespective of how the AI was built and where it runs. Bridging the gap between the teams that operate AI and those that manage business applications, AI OpenScale provides businesses with confidence in AI decisions.
Conversational design is the process of planning for the needs of your users, building dialogue for them to respond, crafting the flow of typical conversations, writing responses and creating opportunities for your AI assistant to learn and grow with your organization.
Watson Studio was named a “Leader” in the Forrester Q3 2018 Wave report on Multimodal Predictive Analytics And Machine Learning Solutions. According to the Forrester report, IBM Watson Studio is a “perfectly balanced PAML solution for enterprise data science teams.
Conversational AI allows for nuanced interactions which are more human-like than typical chatbots. To learn how to get started building a conversational AI solution for your business, register for the IBM Masterclass: Core Conversational AI Concepts.
Watson’s technology is empowering the USTA digital teams to deliver the most exciting tournament moments faster than ever. The all-new “AI Highlights from Watson” – a suite of powerful AI solutions on the IBM cloud – is reinventing the highlights production process allowing the USTA to release highlights within minutes of a matches conclusion.
In episode 1 of the Masterclass, you will learn about conversational AI use cases, how to scale AI across your organization, and how to prove value when planning for and developing your solution.