Bringing transformative technology into the world is what IBM has done for more than a century. We have experienced first-hand how new innovations have fundamentally reshaped society, and recognize that powerful new technologies must be ushered into the world responsibly. People must trust that new innovations will have positive impact, and that trust must be […]
Thomson Reuters and IBM collaborated to create an AI-powered feature, Ask Watson a Question, which is embedded into Thomson Reuters Data Privacy Advisor solution. This complements IBM’s current offerings and extends Watson-enabled legal capabilities into a new area.
We interviewed 3,000 C-suite executives in 20 industries and 90 countries to understand their approach to AI. More than half of them believe AI gives them a competitive advantage by improving customer experience. To compete, organizations are “rewiring” their operating models for speed and responsiveness.
IBM Watson is working with the US Open to deliver millions of fans with new levels of engagement and experiences. Fans can access real-time scores, analysis, statistics and video highlights across digital platforms powered by Watson. The tournament’s mobile app featuring Watson's Conversation API, enables fans to ask logistical questions in natural language, discover who is playing on what court, who won and more.
In the fight against shrinking ad dollars, fake news, ever smaller editorial and news staff and increasingly dominant social media platforms, Oovvuu is using Watson to better connect viewers to the most relevant video and news content, generating valuable new advertising revenues for media and news organizations. Their platform can match up to 1000 videos to relevant news articles in less than a second — a 2400% increase over manual methods.
Watson's Tone Analyzer API is expanding its emotional understanding to help businesses better solve customer engagement challenges. The new feature detects frustration, satisfaction, excitement, politeness, impoliteness, sadness and sympathy.
Very few earn the title of “Distinguished Engineer and Master Inventor” at IBM, but Rama Akkiraju’s contributions warrant the distinction. Akkiraju's teams are responsible for many of Watson cognitive services and leverage AI, psychology, sociology, decision theory and consumer behavior.
A new study releases this week estimates that that chatbots will help businesses save more than $8 billion per year by 2022, which is a huge increase from the $20 million estimated for this year. In 2022, the success rate of bot interactions in healthcare sector will increase from the current 12% to over 75%, and in the banking sector this will climb to 90%.