Developers

October 15, 2017

The code of ethics for AI and chatbots that every brand should follow

While chatbots continue to grow in popularity, businesses often overlook important issues related to morals and ethics of chatbots and AI. Customers need to know when they are communicating with a machine, and that brands will protect their privacy and data in today’s interconnected world.

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September 26, 2017

Announcing new service changes and upgrades to Watson Tone Analyzer

We're excited to announce new changes to the Watson Tone Analyzer service that reflect user feedback. Three key changes include removing social tones, combining anger and disgust tones and outputting only dominant tones for text. These changes are active as of September 25. Learn more.

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September 11, 2017

Hiring Heroes: How Woodside Energy works with IBM Watson

Key points: – Woodside Energy has been working with Watson to make decades of expertise available to its engineers. – Watson ingested the equivalent of 600,000 pages of information, or 30 years of knowledge – Watson helped reduce the time spent searching for expert knowledge by 75% Learn more   Woodside Energy is Australia’s largest […]

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August 10, 2017

Building better chatbots: Two questions to ask before you get started

Chatbots are the new apps, offering scalable, instantaneous, 24x7 interaction that is difficult to achieve with human agents. Learn how an IBMer built a chatbot that could answer questions about herself — an interactive, conversational resumé of sorts. Through trial and error, she found two important considerations to take into account when building a chatbot.

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July 31, 2017

How enriched and faster news discovery fuels business development and growth

Watson Discovery News is like having a large team of tireless researchers vigilantly seeking opportunities and threats in news and blog content, only faster, and with more precision. Watson's NLP-enriched news search sources from more than 100,000 outlets, with 300,000 new articles added daily, in real-time. Build powerful news queries in under five minutes.

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July 26, 2017

Meet the 13-year-old prodigy taking IBM and artificial intelligence by storm

ABC recently profiled 13-year-old Canadian tech prodigy Tanmay Bakshi who started using computers at five, launched his first app at nine, and has been working with IBM's cognitive APIs for a few years now. In 2013 he built "tTables," an app to help kids learn multiplication, a huge achievement for a child who loves to code but is largely self-taught.

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July 20, 2017

Watch your tone! IBM expands on Watson’s tone sensitivity for customer service applications

Watson's Tone Analyzer API is expanding its emotional understanding to help businesses better solve customer engagement challenges. The new feature detects frustration, satisfaction, excitement, politeness, impoliteness, sadness and sympathy.

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July 6, 2017

How Wimbledon is using IBM Watson AI to power highlights, analytics and enriched fan experiences

As the official IT consultant to Wimbledon for 28 years, IBM delivers new levels of engagement for attendees and 70 million online fans. Watson is analyzing 22 years of data and 53,713,514 tennis data points. A Watson-powered digital assistant helps fans around the venue.

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July 5, 2017

Register for a Watson webinar on how chatbots can tackle curveball questions

In this free technical webinar, learn how to build a chatbot using Watson Conversation and extend its function using Watson Discovery Service’s cognitive search to answer questions beyond modeled intents. Find out how to use Watson Conversation with Watson Discovery together to build chatbots that create more engaging user experiences.

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