AI for the Enterprise

Showing by telling: How this IBM engagement leader helps people see the future with Watson

May 30, 2018 | AI, AI for the Enterprise, Trends and Profiles

A profile of IBMer Rachel Liddell who helps business leaders and influencers understand how Watson will change their organizations, their communities – and their lives – by telling stories about the real impact and exciting possibilities of AI. more

With Watson – an AI community to learn, grow and transform business

May 18, 2018 | AI for the Enterprise, With Watson

With Watson is a customer success program that brings a community of people, from individuals to enterprises, interested in learning and/or building with AI together. It provides exclusive access to AI marketing and technical experts to help accelerate your AI vision while getting the most out of Watson and the IBM network. more

Manage procurement contracts with less effort, more accuracy with Watson Compliance Assist

April 18, 2018 | AI for the Enterprise, Discovery and Exploration

Contracts are often thought of as large files which are created, signed and then filed away until there is cause for renewal, termination, legal action or to justify payment. AI platforms like Watson transform contracts from stand-alone, static forms into integrated, "living" entities that contribute to a knowledge base. more

Driving faster, more accurate and more beneficial tax decisions

April 9, 2018 | AI for the Enterprise, With Watson

With Watson, KPMG tax professionals have access to a powerful solution that frees them to focus on the qualitative documentation which defines a project, helping to transform and enhance the accuracy, speed and ROI in generating qualified tax credits for their clients. more

Prudential Singapore puts Watson AI to work to increase sales agent performance

April 5, 2018 | AI for the Enterprise, Discovery and Exploration

Facing steady growth in customer and business volumes, Prudential recognized it needed an easily scalable and cost-effective solution to support a growing number of queries from financial consultants. Prudential created a scalable, intelligent chatbot using Watson AI to provide financial consultants with real-time customer-specific policy information. more

5 Ways AI is transforming marketing

April 2, 2018 | AI for the Enterprise

With AI, marketers can unlock insights from competitors’ campaigns that would otherwise be invisible. Big trends like market share and dollar sales are easily visible, but more nuanced trends like sentiment, or share among a particular age cohort or demographic might be impossible to see with the naked eye. Using Watson platforms, consulting firms like LPA are able to ingest billions of data points from social platforms and public domain sources to bring these kinds of insights into focus – and give companies a window of opportunity to act on them. more

How Watson empowers agents to deliver excellent customer service

March 29, 2018 | AI, AI for the Enterprise, Cloud...

Empowering customer service agents with new technology is the key to great customer interactions, leading to an increase in repeat business. This approach is often overlooked when compared with other customer service pain points, such as increasing customer satisfaction or decreasing operation costs, but in reality, these objectives are all interlocked. more

AI Everywhere with IBM Watson and Apple Core ML

March 20, 2018 | AI for the Enterprise, News and Updates

Integrating AI in everyday enterprise and consumer applications is steadily becoming the new normal. In a mobile-first world, the number of users accessing AI through apps on their devices is rapidly growing. Very often, their experience is hindered by inconsistencies in the quality or availability of network connectivity. Consider three distinct examples – 1. Fixing more

Anticipate and preempt disruptions: The increasing cost of system failure

March 16, 2018 | AI for the Enterprise, News and Updates

With Watson, professionals can constantly monitor the condition of the systems that power our business. Not only can Watson identify smaller issues before they become bigger ones, AI can predict where new problems will arise—and make sure they don’t. more