AI for the Enterprise

Advancing customer service with Watson Engagement Advisor

March 16, 2016 | AI for the Enterprise, Conversational Services, Developers...

We’ve all been there. The Internet goes down. Your bank card stops working. Or maybe your ‘go-to’ login is no longer a ‘go-to’. Whether you’re the one making the call or the company fielding the call, there’s one thing that everyone can agree on: customer service needs to be more efficient—and less frustrating. According to more

The cognitive future of the Media and Entertainment Industry

March 4, 2016 | AI for the Enterprise

The Oscars last week got us thinking about how the Media and Entertainment industry has changed over the last 50 years. Once we sat around the television watching the Oscars live with no opportunity for sharing our comments, ideas, and opinions on social media. Now we can view the awards ceremony on our laptops while we more

From a wine advisor to a virtual assistant: How cognitive is improving your life

February 29, 2016 | AI for the Enterprise

Interested in building with Watson, but not quite sure how yet? We curated some use cases of companies that have integrated cognitive into their solutions. If you want to know more about any these use cases and receive tips from these companies, check out their webinars. Expert Wine Advisor   VineSleuth’s Wine4.Me In-Store Wine Advisor takes more

5 ways to turn data into insights and revenue in 2016

February 11, 2016 | AI for the Enterprise

In 2016, more than 30% of all companies are expected to pursue data management, advanced analytics and cognitive computing to stay competitive and drive revenue. But except for a handful of leaders (like LinkedIn, Netflix, Nordstrom, Target and Verizon), most companies are still struggling to close the gap between data collection, insights and action. Experts predict more

3 ways Ampsy is improving the entertainment marketing industry

January 28, 2016 | AI for the Enterprise

#MyWeirdGymStory was once trending on Twitter. Why? Because Jimmy Kimmel tweeted about it. Jimmy Kimmel is notorious for incorporating social media into his talk show. Whether it’s through hilarious hashtags or his mean tweet segments, he knows how to engage his fans via social channels. In fact, Jimmy Kimmel’s fans posted 1.35 billion times about more

4 ways Watson’s improving your shopping experience

January 15, 2016 | AI for the Enterprise

Consumers are expecting more than ever from the places they shop. Shoppers expect to be segmented and treated like an individual, from online browsing to purchase, which has shifted to the retail landscape. Now, companies must build an entire experience not on segmentation, but on each individual consumer. In order to do this, they must more

ROSS and Watson tackle the law

January 14, 2016 | AI for the Enterprise

When Jimoh Ovbiagele was 10 years old, his parents decided to separate. His mother started seeking out divorce lawyers, but was quickly halted by the astronomical hourly rates. “As a single mother with two very young kids, she couldn’t pay for even a couple hours of this this divorce lawyer’s time,” says Ovbiagele. Years later, more