AI for the Enterprise

Welcome to Think 2019!

February 12, 2019 | AI for the Enterprise

Welcome to Think 2019! We decided to try something new this year and update this blog in real-time, so that you may have a glimpse into the conference experience. In case you have not been following along, Think 2019 is IBM's only conference of the year, taking place February 12-15 in San Francisco. ...read more


IBM Watson is now available anywhere

February 11, 2019 | AI for the Enterprise

The team at IBM is thrilled to announce the next big evolution with Watson Anywhere. Now, Watson is available to reach data stored on any cloud—anywhere, making it more open and accessible than ever before. ...read more


A deep dive into Artificial Intelligence’s evolution

February 6, 2019 | AI for the Enterprise, THINK

Over four days in February in San Francisco, participants at Think 2019 had a choice of 2,000 technical and business sessions with executives from ExxonMobil, Sprint, Honda, KPMG and more. In addition, more than 800 leaders, 400 developers and 200 distinguished engineers from IBM appeared on stage and presented technical sessions. ...read more


Targeting artificial intelligence applications at IBM Think

February 6, 2019 | AI for the Enterprise, THINK

Think 2019 offered 2,000+ sessions, labs and certifications centered around AI technology.  The biggest question for attendees centered around how artificial intelligence can drive your business. We’ve taken a deep dive into the topic to help answer the most pressing question about AI. ...read more


Keep your AI applications on track with AI runtime accuracy monitoring

January 22, 2019 | AI for the Enterprise

This is just a brief glimpse of how IBM AI OpenScale can transform the day-to-day management of machine learning models and make it easier to run AI-infused applications safely and at scale. Read our blog to learn more about IBM AI OpenScale. ...read more


How KONE is using Watson IoT to make its elevators smarter

January 15, 2019 | AI for the Enterprise

AI is helping elevator manufacturers better anticipate problems, improve repair services and handle traffic more efficiently. One such elevator firm, KONE, recently joined forces with IBM’s Watson IoT, to provide predictive maintenance services and offer more personalized experiences. ...read more


How to retain customers and agents with AI

January 14, 2019 | AI for the Enterprise, Conversational Services

Companies spend on average $4,000 or more to hire a call center service agent, with an additional average of $4,800 or more to train them. The high costs coupled with a 30% average employee turnover at U.S. call centers has put the pinch on the bottom line. ...read more


AI in 2019: more ubiquitous and more trusted

January 11, 2019 | AI for the Enterprise

The average consumer is likely now to own a smartphone with an AI-based, voice-activated personal digital assistant. In 2019, it should come as no surprise that we’ll see AI pop up in more places and become increasingly useful for a range of tasks. ...read more


Why 2019 will be a breakthrough year for AI in business

January 9, 2019 | AI for the Enterprise

While AI’s promise is nowhere near fulfilled in 2019, many companies are using it to improve customer service, make better decisions and to squeeze efficiency out of their operations. Take a closer look at how businesses are applying AI to their real-world operations. ...read more