Cloud
How Watson empowers agents to deliver excellent customer service
March 29, 2018 | AI, AI for the Enterprise, Cloud...
Empowering customer service agents with new technology is the key to great customer interactions, leading to an increase in repeat business. This approach is often overlooked when compared with other customer service pain points, such as increasing customer satisfaction or decreasing operation costs, but in reality, these objectives are all interlocked. ...read more
How Wimbledon is using IBM Watson AI to power highlights, analytics and enriched fan experiences
July 6, 2017 | AI for the Enterprise, Cloud, Developers...
As the official IT consultant to Wimbledon for 28 years, IBM delivers new levels of engagement for attendees and 70 million online fans. Watson is analyzing 22 years of data and 53,713,514 tennis data points. A Watson-powered digital assistant helps fans around the venue. ...read more
IBM Watson at VivaTech 2017: AI trends, new Watson-powered startups and more
June 21, 2017 | AI for the Enterprise, Cloud, Discovery and Exploration...
The VivaTech Conference was back in Paris from June 15-17 this year, drawing 50,000 tech leaders, innovators and tech-lovers from around the world. The IBM team showcased how Watson is at work in the world today, and also introduced 9 startups that are already building with Watson's APIs in various industries around the world. ...read more
ALERT: Disabling support for 3DES Cipher Suites in TLS connections to eliminate a vulnerability
June 14, 2017 | Cloud, Developers
A vulnerability, Sweet32, was recently identified in cipher suites that use the 3DES block cipher algorithm. The support for 3DES cipher suites in TLS connections made to Watson Developer Cloud services is being disabled to eliminate this vulnerability. ...read more
Beyond the Cloud: Why businesses need a truly cloud-first strategy
April 10, 2017 | AI for the Enterprise, Cloud, Developers
Key Points: – Facilitate rapid growth through scalability with Cloud – Helps protect against costly data breaches – Gives businesses the ability to innovate and experiment – How Xerox, IBM and The Weather Company are putting the cloud to work Businesses have long since woken up to the need for cloud computing. An estimated 95% of businesses now operate ...read more
Unlocking the value of cloud & cognitive capabilities: Empower employees with insights
December 5, 2016 | AI for the Enterprise, Cloud, Events
In today’s data-driven marketplace, a next-gen enterprise search and content analytics platform is critical to businesses across industries. Is your business taking advantage of ALL the data available to you whether it lives in the cloud or on premises? Companies are increasingly putting cloud technologies to work — but many of them are still missing ...read more
How innovative organizations are using cognitive technology to disrupt markets
April 14, 2016 | AI for the Enterprise, Cloud, Developers
According to a recent study conducted by IBM, 54% of CxOs expect more competition from outside their industry. That means, the challenger who today isn’t even a blip on the radar, could tomorrow be a significant disruptor in the market. For technology leaders in the C-suite, neutralizing that possibility means embracing a relentless focus on disruption ...read more