Wired Brand Lab

IBM’s Think 2019 highlighted best of AI customer service applications

February 15, 2019 | AI for the Enterprise

IBM's Think 2019 was an industry-leading conference that took place February 12-15 in San Francisco and included 2,000+ technical and business sessions with execs from ExxonMobil, Sprint, Honda, KPM, and others. In addition, more than 800 leaders, 400 developers and 200 distinguished engineers from IBM appeared on stage and in private sessions. Speakers ranged from football great Joe Montana, skateboard pioneer Tony Hawk and astronaut Taylor Richardson. ...read more


A deep dive into Artificial Intelligence’s evolution

February 6, 2019 | AI for the Enterprise, THINK

Over four days in February in San Francisco, participants at Think 2019 had a choice of 2,000 technical and business sessions with executives from ExxonMobil, Sprint, Honda, KPMG and more. In addition, more than 800 leaders, 400 developers and 200 distinguished engineers from IBM appeared on stage and presented technical sessions. ...read more


Targeting artificial intelligence applications at IBM Think

February 6, 2019 | AI for the Enterprise, THINK

Think 2019 offered 2,000+ sessions, labs and certifications centered around AI technology.  The biggest question for attendees centered around how artificial intelligence can drive your business. We’ve taken a deep dive into the topic to help answer the most pressing question about AI. ...read more


How KONE is using Watson IoT to make its elevators smarter

January 15, 2019 | AI for the Enterprise

AI is helping elevator manufacturers better anticipate problems, improve repair services and handle traffic more efficiently. One such elevator firm, KONE, recently joined forces with IBM’s Watson IoT, to provide predictive maintenance services and offer more personalized experiences. ...read more


AI in 2019: more ubiquitous and more trusted

January 11, 2019 | AI for the Enterprise

The average consumer is likely now to own a smartphone with an AI-based, voice-activated personal digital assistant. In 2019, it should come as no surprise that we’ll see AI pop up in more places and become increasingly useful for a range of tasks. ...read more


Why 2019 will be a breakthrough year for AI in business

January 9, 2019 | AI for the Enterprise

While AI’s promise is nowhere near fulfilled in 2019, many companies are using it to improve customer service, make better decisions and to squeeze efficiency out of their operations. Take a closer look at how businesses are applying AI to their real-world operations. ...read more