Strategy Lead, IBM Watson
Articles by TIMOTHY
The defining moments of IBM Watson last decade
Unveiled to the world just under a decade ago, today, IBM Watson is being used by millions of people in thousands of different ways to unlock the value of data in new and profound ways. Across countless industries, Watson is helping businesses ...
The future of the fan experience at the US Open
With the help of IBM, the US Open is transforming its technology operations to create the future of championship sporting events.
Concerning data privacy, IBM Watson services are trained and designed to process files such as customer contracts, disclosures, and reports which facilitate transparency and enable us to comply with international laws and policies.
Customer analytics in the time of bots
Key points: Customer analytics can be difficult to accumulate enough customer data and tap into its potential but essential to delivering outstanding customer service Utilize the right tools that deliver meaningful information and insights from your ...