Kourosh Karimkhany
Offering Management Watson Media & Weather
Articles by Kourosh
Watson Assistant improves intent detection accuracy, leads against AI vendors cited in published study
Have you ever used a chatbot to get help? If you have, chances are that you’re all too familiar ...
Solve customer issues the first time with Watson Assistant
All customers want when they call a company for help is to have their problem solved in one session as quickly as possible. They don’t want over-the-top service, they want resolution. That’s why first contact resolution (FCR) is one of the most ...
Watson Assistant innovations are moving fast to meet the needs of a rapidly changing world
The world has changed in unimaginable ways in recent months, forcing businesses to adapt to ...
Watson Discovery’s new NLP feature prepare enterprises for LIBOR transition
As a business owner, shielding your company from risk is among your primary concerns. You want to ...
