IBM Vice President, With Watson Strategic Partnerships

VMware Global Services chooses IBM Watson to improve customer service

November 6, 2018 | News and Updates

At VMworld 2018 Europe, we are proud to announce that VMWare is integrating Watson across its support portals to transform customer support. Using artificial intelligence capabilities from Watson Assistant and Watson Machine Learning, VMware clients needing technical support can get a better support experience, helping them rapidly go from case submission to technical solution. more