Head of Strategic & Technology Partnerships, LivePerson

October 20, 2017

The future of call centers and customer service is being shaped by AI

Customers today expect seamless interactions with brands whenever and wherever they choose. Given a choice, 70% of customers today prefer messaging over voice for customer support. Learn how LivePerson and Watson teamed together to create LiveEngage, the first out-of-the-box integration of Watson-powered chatbots with human agents.

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