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A behind-the-scenes look at Think 2019

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Think 2019 brought together some of the greatest minds in AI to talk about trends, business use cases and deep dive into topics such as security, blockchain, and more. While the conference was almost a month ago, the insights that came out of it are still important to dive into. That’s why were bringing you a recap of what some of our attendees learn during their time at the conference, starting with Peter Lavers, Director of WCL Customer Management LTD.

Meet IBM Watson Influencer Peter Lavers

Peter Lavers is an expert and one of the world’s top influencers in customer experience (CX) management and CRM. He’s an IBM Futurist and SAS Collaborator amongst numerous other “top influencer” accolades.

Peter has spent half of his career in the auto industry at companies like Rolls-Royce and Bentley Motor Cars, and the other half bringing this experience in the consulting world – with QCi, OgilvyOne, WCL, and Customer Attuned.

You can check out Peter’s recap of Think 2019 here.

If you missed out on Think, or want to dive deeper on some of the topics covered there. We’re hosting a webinar on March 20, where you’ll get a closer look at how AI is streamlining customer interaction, augmenting employee capabilities, and automating key business processes. Register for our IBM Think 2019: Real Answers to Your Watson Questions webinar.

Get the answers to your most pressing Watson questions during our post-Think 2019 on-demand webinar.

Digital Strategist, IBM Watson

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