It’s only been a few weeks into the year 2017, but we’re already starting to see the future of technology come to light with smarter speakers, smarter cars, and even smarter pillows. With all the new announcements on technology and gadgets galore, we’re super excited to see where the future of embodied cognition takes us.
With Watson and Intu, smarter gadgets not only take in the input of the environment around them to provide a response, but also can reason, learn, and act out a response. Take for example a smart speaker that knows to turn on music at 6pm when the owner gets home from work. Intu, using Watson services, allows the smart speaker to also take in the weather or traffic alerts to know if there will be delays and hold off on turning the music on at 6pm, dynamically learning and reasoning how to act. Intu allows devices to embody our cognitive services truly making them “smarter.”
And, we’re continuing to improve and expand the possibility of smarter devices. The team has been working hard to make Intu more compatible and easily accessible for different platforms. This means more SDKs in various languages and integrated embodiments that are less bulky. It also means more guidance on how to make Intu as easy to use as possible. For example, watch this video on how to make your Conversation chatbot compatible with Intu in one easy step, plus how to add multiple workspaces.
After you configure your own Conversation instance with Intu, take a shot at configuring the bot with a new embodiment, like an avatar. You can download your own avatar from the Gateway under the Downloads tab. We’ve worked on improving the avatar experience to be more seamless and integrated, in addition to, adding new agents to make your experience more engaging and visual.
Finally, if you’ve had a chance to read our last blog, we featured how one developer used Intu to help create a Spanish speaking advisor trained on the history of Peru. We’re curious to hear more stories like this from everyone using Intu. Submit a quick description of what you’ve built, with a photo or video on social media (Facebook, Twitter, Instagram) with hashtags #ProjectIntu #IntuInto. If you are not on social media, submit your story here. We will choose one lucky winner who will be featured in our next blog and receive a special prize!
Call centers executives face the constant challenge of meeting customer expectations and business cost goals. Customers prefer interacting with virtual agents, and are choosing messaging over phone calls for issue resolution. This Forrester report outlines the trends that will enable call centers to become smarter and more strategic.
Learn how to use Watson's Speech to Text utilities to increase the accuracy of your transcription results. In this blog post, we've included links so you can download the S2T utilities. We've also provided Sample .wav files and Python code. Get started with Watson's Speech to Text API by signing up for a free trial today. Learn more.
A vulnerability, Sweet32, was recently identified in cipher suites that use the 3DES block cipher algorithm. The support for 3DES cipher suites in TLS connections made to Watson Developer Cloud services is being disabled to eliminate this vulnerability.