AI for the Enterprise
Let your business experts train your Watson solution
Now that Watson Knowledge Studio has moved to the IBM Cloud, teams will find it simpler to apply their custom, domain-specific models with Watson Discovery and Watson Natural Language Understanding services.
by Raphael Sacks
3 types of business chatbots you can build
No matter what type of bot you decide to build, it is important to give your bot some life and personality, make it useful, and make sure it’s easy to use. Our blog highlights the top three chatbots you can build for your business.
by Mitch Mason
News and Updates
Freedom and flexibility with Speech-to-Text
When it comes to speech-to-text solutions, an out-of-the-box service isn't enough. IBM Watson's Speech-to-Text service helps provide the tooling and functionality to train Watson to learn your business.
by Kati Venturato
Get the Forrester Report on how to make customer service smarter, faster and more cost effective
Call centers executives face the constant challenge of meeting customer expectations and business ...
by Mary Reisert
How AI will impact business in the next decade
AI already impacts many aspects of our daily lives at work and at home. Over the next decade, experts predict that AI enterprise software revenue will grow from $644 million to nearly $39 billion. Here are the top 10 ways that we think AI will impact...
by Tania Rahman
Empower every employee to be your best employee
The average knowledge worker spends between 20 - 30% of their day looking for information. Issues with accessing your business-critical data might be the result of information silos, disconnected apps and cloud storage that keep the data out of reach...
by Daniel Russo
AI is redefining customer service. Does your call center stack up?
More than 62% of customers will consider switching to a competitor after only 1-2 bad experiences ...
by Jonathan Young
Top 7 trends for enterprise call centers and customer service in 2018
The call center space is a significant, growing opportunity, and a powerful tool to transform the ...
by Christie Schneider