AI for the Enterprise

New Botkit integration makes deploying Watson bots to messaging apps easy

Share this post:

You’ve built the perfect bot, so don’t keep it to yourself! Making your bot accessible to as many people as possible is the next step for most developers. Sure, you can limit deployment to your own channels (your website and mobile app for example) but making your conversational bot accessible where conversations are already happening – within messaging apps – is the next step.

We’re excited to announce that Watson Conversation, an API that lets you quickly and easily build a chatbot, can be easily integrated with Botkit, from bot tool makers Howdy.AI. Because each messaging channel uses its own format, it has been time-consuming to deploy your bot across multiple channels. But because Botkit works with each of the messaging APIs to create a single API format, you can now easily connect your bot to these endpoints without worrying about writing custom code.

That’s important, because messaging apps are connecting people every minute of every day. There are more than a billion monthly active users of WhatsApp, and over 900 million users of Facebook Messenger*. Conversations are constantly taking place in these apps, so shouldn’t your bot be there too?

Getting started is easy. Build your Bot using Watson Conversation Service and test that you’re happy with it. Once you are, you’re ready to deploy it across multiple channels using the IBM Watson Conversation Botkit middleware, which can be found on Github: https://github.com/watson-developer-cloud/botkit-middleware. The Watson Conversation middleware translates from Botkit’s standard to Watson, so all you have to do is get the credentials for the messaging channels you prefer, plug them in and deploy your app.

With Botkit, you can spend more time working with Watson and less time wiring your app to multiple channels. Get started at https://github.com/watson-developer-cloud/botkit-middleware

Not using Watson Conversation Service to build your bot? Give it a try for free and get building today: http://www.ibm.com/watson/developercloud/conversation.html

* https://www.statista.com/statistics/258749/most-popular-global-mobile-messenger-apps/

 

Use Watson Conversation Service to build your bot


More AI for the Enterprise stories

SaaS leadership, customer marketing & creating delight: Laurie Aquilante Faiola & Shanann Monaghan

September 20, 2019 | Think Leaders

Is the funnel dead in SaaS? How do you create relationships at scale? In this episode of thinkPod, we are joined by Laurie Aquilante Faiola (Director of Customer Marketing at HubSpot) and Shanann Monaghan (Director of Customer Experience Marketing at Looker). ...read more


Behind the code: Meet Saloni Potdar

September 13, 2019 | Trends and Profiles

We talk to IBM Watson's Saloni Potdar about her passion for technology, how she uncovers ideas that shape the next generation of technology – and her advice for anyone interested in pursuing a career in AI. ...read more


Digital innovation, SaaS, and sales & marketing trends. An interview with Nicolas Vandenberghe & Sean Johnson

August 30, 2019 | Think Leaders

How can a SaaS business meet the user where they are? In this episode of thinkPod, we are joined by Nicolas Vandenberghe (co-founder & CEO of Chili Piper) and Sean Johnson (partner at Founder Equity). ...read more