2016 - Watson Blog

Archives

AI for the Enterprise

Creating a future-ready company in 2017 – What business leaders should know

In the cognitive era, there will be no phone trees or on-hold music. There will be no language ...

AI for the Enterprise

Now available: Watson Virtual Agent Premium Edition for Enterprise clients

We’re pleased to announce that the Premium Edition of Watson Virtual Agent is now available. ...

by Brian Leffler

Watson Discovery Service: understand your data at scale with less effort

On the Watson team, when we talk to customers and developers, the thing that always gets them ...

by Elliot Turner

Look who’s talking: IBM debuts Watson Speech To Text “Speaker Diarization” beta

“Hey, it’s me.” How often has this been your first sentence after someone answers your phone ...

by Michael Picheny

AI for the Enterprise

Five ways agriculture could benefit from artificial intelligence

Agriculture is the industry that accompanied the evolution of humanity from pre-historic times to ...

by Madalina Irimia

AI for the Enterprise

For risk managers, the problem is less information overload and more filter failure

Risk managers in every organization are deluged with information. A considerable portion of their ...

Conversational Services

Three ways to lower customer support costs

Key points: Customers today are looking for fast, efficient customer service, but providing this type of service can be expensive. Here’s our advice to organizations looking to decrease customer support costs: Don’t rely on call centers, ...

by Susan C. Daffron

News and Updates

Mall of America, Fashion Island tap IBM Watson for the holiday Fa-la-la-frenzy

The holiday season is upon us and, for many, this represents the most hectic shopping period of the ...