Employee Engagement

Listening To All Employees – New LGBT+ White Paper

We know that employees want their voices to be heard. In fact, 83 percent of surveyed employees say they are willing to participate in “active employee listening” programs.  But, are we listening to all employees? The Lesbian, Gay, Bisexual and Transgender (LGBT+) constituency may be one employee group that is not as effectively heard or […]

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IBM HR Summit, London 2017: The Power of Transforming HR

2017 represents a tremendously exciting year for all of us that work within, enable, or service the HR community. Only 12 months ago we sat in 155 Bishopsgate talking about the potential transformation of the HR function as we entered the Cognitive era. It is incredible to think that one year later we were able to […]

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Ask Watson: Key takeaways from IBM HR Summit, London 2017

My key takeaway from the IBM HR Summit in London were that organizations, and HR functions in particular, are either in the throes of, or are considering a change in strategy given the demands of the automated future of work that we are all facing.  This was reinforced throughout by a number of sessions where […]

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Part One –The “Me” in Engagement: The Importance for Practitioners to Balance Individual and Organisational Needs for Achieving Organisational Performance

Our research shows improving Employee Engagement by just 0.25 points can increase diluted earnings per share by $0.34 USD.  This increase in performance is achieved through several processes: Increased employee motivation and discretionary effort (With a resultant increase in role performance) Staying longer with an organisation (thereby retaining valuable skills and knowledge, and minimising turnover […]

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Balancing the Roles of Risk and Innovation on Customer Experience

Businesses of today face many new challenges on a daily basis, and organisations are asking employees to be more innovative in their approach in order to generate better solutions for their customers. Organisations are no longer asking just for more of the same effort from employees, but more novel effort to stimulate innovation. Join IBM’s […]

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See you at IOP 2017

Join us at The Australian Psychological Society’s 12th Industrial and Organisational Psychology Conference in Sydney, Australia from July 13 to 15, 2017. The IBM psychologists are currently busy finalising content for the following sessions: The role of psychologists in training Watson (IBM’s AI computer system) The impact of cognitive computing on organisations and employees The […]

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Moving Towards Continuous Listening – What the Future Holds

The traditional approach of annual or every other year employee opinion surveys is evolving. At this year’s SIOP conference, four organizations that have already moved towards a more continuous approach to listening to their employees shared their view on what the future holds. Joining panel chair Chris Lovato from IBM were speakers sharing perspectives from […]

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We’re Headed to SIOP 2017! Join Us to See How Mobile Assessment Makes Small Screens Become Mainstream.

Later this week I’ll be heading to Orlando for SIOP’s annual conference, and while having Disney World outside of my hotel sounds enticing, I’ll be (surprisingly) thrilled to pack in some crowded conference room time to learn about the latest research and practice in our field. Before we knew “data scientists” presenting “people analytics” could […]

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IBM Kenexa I-Os and AI Set Up Shop at SIOP 2017.

IBM I-O psychologists are taking a break from training Watson to attend SIOP 2017 later this month (25-29 April 2017, Orlando, Florida).  With a preconference workshop, posters, symposia and panel discussions on the agenda for IBMers, there is plenty of opportunity to talk about important I-O topics, including: Mobile assessments Cross-cultural measures of personality Job […]

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