Employee Engagement

Reexamine employee experience at the WorkHuman Regional Forums

Which human workplace practices are most effective in driving a more positive employee experience? What tangible impact does focusing on employee experience have on metrics like retention and discretionary effort? To answer these questions, the IBM Smarter Workforce Institute and Globoforce’s WorkHuman Research Institute joined forces to conduct a global research study, gathering data from […]

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How to Safeguard Your Company from This Top Employee Flight Risk

Retention and engagement are on the minds of every employer. Given that turnover can cost tens of thousands of dollars to 1.5 – 2.0 times the annual salary of an employee, it’s understandable. So what causes employees to leave? If your first guess was managers, you’re not alone, but that’s actually one of the lowest […]

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Part Two – The “Me” in Engagement: The Importance for Practitioners to Balance Individual and Organisational Needs for Achieving Organisational Performance

In Part One of this blog we discussed that new research, based on a survey of over 30,000 New Zealand working adults, confirms engaging employees is not enough. High performing organisations have engaged employees, but also organisational practises, systems, and products/services that give these organisations position and commercial advantage in the competitive markets they operate […]

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PODCAST: Employee Experience– Building on Engagement, Measuring the Impact

It’s no secret that IBM and Globoforce have been working together to create something new in the world of employee listening. It’s called The Employee Experience Index and it’s “a new global measure of a human workplace and its impact.” To find out more about why this new piece of research was created, I recently […]

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Using Data-Driven Insights to Drive Employee Experience and Engagement

No one would argue against putting the customer first, but where do employee experience and engagement fall on the list of business priorities? Make no mistake: Ignoring your employees does have a direct impact on customer satisfaction and sales. In the on-demand webcast, “How IBM Customers Are Analyzing Engagement Data to Improve Business,” IBM Watson […]

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Listening To All Employees – New LGBT+ White Paper

We know that employees want their voices to be heard. In fact, 83 percent of surveyed employees say they are willing to participate in “active employee listening” programs.  But, are we listening to all employees? The Lesbian, Gay, Bisexual and Transgender (LGBT+) constituency may be one employee group that is not as effectively heard or […]

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IBM HR Summit, London 2017: The Power of Transforming HR

2017 represents a tremendously exciting year for all of us that work within, enable, or service the HR community. Only 12 months ago we sat in 155 Bishopsgate talking about the potential transformation of the HR function as we entered the Cognitive era. It is incredible to think that one year later we were able to […]

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Ask Watson: Key takeaways from IBM HR Summit, London 2017

My key takeaway from the IBM HR Summit in London were that organizations, and HR functions in particular, are either in the throes of, or are considering a change in strategy given the demands of the automated future of work that we are all facing.  This was reinforced throughout by a number of sessions where […]

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Part One –The “Me” in Engagement: The Importance for Practitioners to Balance Individual and Organisational Needs for Achieving Organisational Performance

Our research shows improving Employee Engagement by just 0.25 points can increase diluted earnings per share by $0.34 USD.  This increase in performance is achieved through several processes: Increased employee motivation and discretionary effort (With a resultant increase in role performance) Staying longer with an organisation (thereby retaining valuable skills and knowledge, and minimising turnover […]

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