Employee Engagement

Using Data-Driven Insights to Drive Employee Experience and Engagement

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No one would argue against putting the customer first, but where do employee experience and engagement fall on the list of business priorities? Make no mistake: Ignoring your employees does have a direct impact on customer satisfaction and sales.

In the on-demand webcast, “How IBM Customers Are Analyzing Engagement Data to Improve Business,” IBM Watson Talent consultants Chris Lovato, PhD and Lisa Black surface the key issues that can fuel or impede company growth. From a major grocery retailer’s insights on employee engagement, to a food and beverage organization’s learnings on attrition and performance, learn how to drive business outcomes through employee experience and engagement data.

 

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Reexamine employee experience at the WorkHuman Regional Forums

Which human workplace practices are most effective in driving a more positive employee experience? What tangible impact does focusing on employee experience have on metrics like retention and discretionary effort? To answer these questions, the IBM Smarter Workforce Institute and Globoforce’s WorkHuman Research Institute joined forces to conduct a global research study, gathering data from […]

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