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Consult the consumer
Today, providers and payers name each other as top collaborators. But consumers jump to the top of the list for both, when asked to predict top collaborators in three to five years, according to a recent study by the IBM Institute for Business Value...
5 questions to ask when building a “shoppable service” strategy
The move toward price transparency is an opportunity for those health systems that adapt quickly and...
IBM Watson Health has participated in conversations that help policymakers better understand the real-world impact of these standards and regulations. To tackle the “how,” we approach three essential domains to help accelerate the transformation ...
The rise of consumer experience in healthcare
Responding to healthcare consumer trends may seem daunting, but there are some fundamental places to begin.