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Turning price transparency into an opportunity for healthcare payers
As healthcare payers begin efforts to comply with a new US regulation to publish pricing information...
Consult the consumer
Today, providers and payers name each other as top collaborators. But consumers jump to the top of the list for both, when asked to predict top collaborators in three to five years, according to a recent study by the IBM Institute for Business Value...
How automation helped engage patients, close gaps in care
Using IBM Phytel Outreach, Loudoun Medical Group delivered targeted outreach and exceeded value-based care quality metrics.
What challenges does the healthcare industry face with price transparency?
Providers, health plans and employers are evaluating their plans and preparing to deliver more price...
The rise of consumer experience in healthcare
Responding to healthcare consumer trends may seem daunting, but there are some fundamental places to begin.