White Paper

Population health management beyond the EHR: Part 2

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As population health management (PHM) becomes the new best practice of healthcare, a new information technology infrastructure is needed to facilitate this care delivery model. Within this infrastructure, as explained in Part 1 of this white paper series, electronic health records (EHRs) are necessary but not sufficient, and health information exchanges (HIEs) may soon be irrelevant as new data interchange methods emerge. Interoperability among health IT systems and with other data sources is crucial to PHM, but is still far from
being achieved.


This paper explains how the right PHM infrastructure can support collaboration among
care providers and patients, imagines how cognitive computing could enhance clinical decision support, and demonstrates how data beyond what is captured in clinical records can inform decision making for providers and care teams. This paper also discusses what an ideal platform and a smart care plan might look like.

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