Lean, a systematic approach to understanding and optimizing processes, is proven to help organizations improve outcomes and achieve their objectives. Learn more in this new IBM® Redpaper™ publication, A Guide to Lean Healthcare Workflows, by Jerry Green, PhD, and Amy Valentini of Phytel, An IBM Company
Discover the flexible, scalable, long-term solutions needed to support population health goals and adapt to ongoing needs.
A German social services organization implements social program management solution to help protect children
The Need The social services organization for a German city was facing challenges in managing child welfare services as demand grew in size and complexity. The Solution A suite of IBM Cúram software solutions was implemented to manage child welfare cases from the moment children come to the attention of authorities until their case is […]
A Canadian social services ministry increases worker productivity while improving outcomes for children and families
The Need A social services ministry in Canada administers programs that protect children, help low-income families become economically independent and assist individuals with intellectual disabilities. The Solution By implementing and upgrading a blend of IBM Cúram software, the Ministry increased case worker and supervisor productivity while improving the quality of outcomes delivered to vulnerable […]
A government agency in Asia – Pacific implements Cúram software to improve information and reporting systems and deliver higher quality services for individuals with disabilities
The Need A state government agency in Asia Pacific provides services and supports for nearly 18,500 disabled people and their families. Clients were required to fill out multiple applications and undergo multiple assessments to determine eligibility across programs. Matching individual needs with available services was difficult without real-time information and automated rules-based processes. The […]
Accountable Care Organizations (ACOs) were created to provide financial incentives for providers to control costs and improve the quality of care. As they continue to advance, it is important for both providers and payers to ensure that risk is being appropriately shared between the two.
Clark County Dept of Social Service – Driving better client outcomes with new operational insight and control
The Need Fragmented information prevented Clark County Department of Social Service (CCSS) from tracking the outcomes of social assistance programs. The Solution Through the use of IBM Cúram solutions, CCSS has gained unprecedented insight into the way it serves citizens. The Benefit Case workers can now connect clients to the right services at […]
Presenters: Jerry Green Director, Quality Management LEAN thinking is increasingly important to healthcare due to the industry’s seemingly constant changes in technology, policy, payment, and best practices. Discover how LEAN process improvement can help reduce waste, lower costs, and improve quality of care. This presentation will highlight key tools and techniques, following the 5-step […]