Case Study

Improving labor costs and length of stay with operational benchmarks

Share this post:

ProMedica’s 15,000+ employees and nearly 900 employed physicians see more than 1.5 million patients annually, and before its leadership reached out to Truven Health Analytics®, part of the IBM Watson Health™ business, ProMedica knew some of its spending was wasteful.


  • The need
    ProMedica needed to cut operational and medical costs, as well as reduce patients’ length of stay.
  • The solution
    The team used IBM® ActionOI® to benchmark its performance against other systems, identify the areas needing the most improvement and create better processes to eliminate wasteful spending.
  • The benefit
    By participating in the ActionOI operational and financial performance benchmarking program, the team significantly lowered medical supply expenses, cut labor costs and helped the system reduce the average inpatient patient length of stay.
More Case Study stories

Performance improvement through data insights

Written by Watson Health | Case Study, Value-Based Care

Learn how multiple hospital systems managed to cut costs, reduce patients’ length of stay, and acquire actionable financial performance data. more

Case study: AHMC Healthcare

Written by Watson Health | Case Study, Value-Based Care

AHMC Healthcare used IBM CareDiscovery® to uncover opportunities to improve sepsis compliance, which ultimately led to a higher level of care. more

Client Success Stories

Written by Watson Health | Article, Blog Post, Case Study

IBM Watson Health is working with professionals across the globe to tackle some of the world’s most pressing health challenges. With our data, analytics, and AI solutions, clients are transforming their clinical decision-making, accelerating drug research and discovery, optimizing performance, and engaging consumers. Read about their successes now. more