Care Management

Harrow Council reducing costs and empowering citizens with help from IBM Watson Health

Share this post:

Harrow Council in northwest London serves around 250,000 people, in one of London’s most religiously and ethnically diverse boroughs. It is also home to an increasingly large population over the age of 85, a group that is expected to double in size in the next 20 years. Tasked with reducing its social services budget by millions of pounds over four years, Harrow Council wanted to expand its My Community ePurse (MCeP) personal budget management solution.

Harrow Council anticipates using the IBM Watson Care Manager platform to add a healthcare component to its MCeP solution and make it available to a larger audience. The new offering can provide more comprehensive and actionable information to service users, service providers and health and care professionals. The expected benefits include:

  • Empowering citizens to improve their health and well-being by giving them access to services that are tailored to their needs
  • Integrating care with a comprehensive view of social and health services needs so that citizens receive coordinated, tailored care
  • Reducing costs by encouraging more competition among service providers

To read the rest of this case study, please fill out the form.

Download this White Paper

More Care Management stories

The state of telehealth, and its role in the fight against opioid use disorder

Written by Watson Health | Blog Post, Cognitive Computing, Government...

Telehealth is ready to take center stage. Telehealth is in the fight against opioid use disorder. But are consumers and healthcare providers ready to start giving and receiving care via their computers and smartphones, and are private health plans ready to pay for it? Based on recent media reports tracking sentiment toward the technology, telehealth is definitely on an upward trend ...read more


Success story: Health Quest

Written by Watson Health | Blog Post, Case Study, Value-Based Care

By using the Watson Health suite of population health management solutions to consolidate disparate data from across practices and departments, Health Quest was able to identify gaps in care, track individual touch points, and refine its process of care to improve system-wide population health. ...read more


Success story: Rogers Behavioral Health

Written by Watson Health | Blog Post, Case Study, Value-Based Care

Rogers Behavioral Health partnered with Watson Health Simpler to identify workflows that could be improved to allow staff to treat more patients and improve the patient and family experience. ...read more