With help from an IBM Watson Health clinical application advisor, Floyd expanded its IBM solutions and used their unique capabilities to progress toward a more robust population healthcare model by adding care coordination activities and improving key process measures.
Patient Engagement: A foundational strategy based on qualitative interviews with 34 healthcare decision makers
Learn why healthcare organizations should create a comprehensive engagement strategy, the components of such a strategy, including health IT tools, and the steps that organizations can take to build an effective patient engagement program.
The question that I hear the most from healthcare executives on the subject of process improvement is, “How can we afford to build the infrastructure needed to establish an effective in-house, process-improvement program?” My answer is always the same: “Lean first” and save your money.
Health care is moving to a system focused on value, coordinated around the individual, and integrated into our communities. This will require providers to develop new techniques for engaging patients in their care.
The Lean philosophy holds that eight types of waste tend to undermine the value of the products and services organizations offer. Here's how those deficiencies might affect a primary care practice—and how providers can overcome them using proven Lean solutions.
A study published in the Journal of Population Health Management suggests that an automated five-question assessment delivered to patients telephonically within 48–72 hours of inpatient discharge is associated with decreased readmission rates.
On March 31, 2017, NCQA will launch the Redesigned PCMH 2017 Program. PCMH 2017 is promoted as a flexible, continuous program, with ongoing support from a designated NCQA Relationship Manager.
Northeast Georgia Physicians Group realized it needed to incorporate behavioral health into primary care when it began its Patient-Centered Medical Home journey, which included a heavy emphasis on managing care for patients with complex behavioral health needs. To do so, its model was to target patients with poorly controlled chronic conditions and a mental health diagnosis.