Process Improvement

Case study: Connecticut Children’s Medical Center

Share this post:

Connecticut Children’s Medical Center needed to reduce procedural inefficiencies and improve its patient experience.
  • The solution
    The Connecticut Children’s Medical Center revenue cycle and clinical teams worked with Simpler® Consulting, part of IBM Watson Health, to address shortcomings in their processes, resulting in fewer claim denials and improved patient experience.
  • The benefit
    The methodology that Simpler provided allowed the Connecticut Children’s Medical Center staff to diagnose inefficiencies and reallocate time and resources to improve patients’ hospital stays, saving upwards of $5 million in the first year in enhanced revenue capture and expense reduction. The hospital also saw a substantive return on investment in MRI scheduling, where it saved nearly $1 million by fine-tuning its administrative processes, and in reduced medicine waste, where it saved over $900,000.
More Process Improvement stories

Research brief: Hospital-acquired conditions lead to avoidable cost and excess deaths

Written by Watson Health | Article, Value-Based Care

It is critical that healthcare providers continue to rigorously track and report these conditions so clinical performance can be measured against hard data to chart improvement over time. more

Hospital Pharmacists Tap AI to Improve Drug Information Searches

Written by Watson Health | Blog Post, Value-Based Care

Among the dozens of hospital pharmacists who have been testing new technology in a limited availability roll-out, all have made it clear that their number one priority is to make sure the information they are delivering to their colleagues and friends is rock solid. more

IBM Watson Health taps hospital clinical data to improve sepsis care

Written by Watson Health | Blog Post, Value-Based Care

DeKalb Medical and AHMC Healthcare leveraged data and clinical care team capabilities to make improvements in sepsis care. more