Articles by Emily
Design Thinking in action: North Carolina DHHS ePass
How IBM Design Thinking principles helped North Carolina better meet the needs of citizens seeking assistance.
With soaring demand for social services, field-tested technology can help governments scale up
IBM Watson Health can help your agency transform rapidly so they can engage effectively with clients...
Creating human centered design
IBM's development culture has grown to embrace IBM Design Thinking. The data-driven steps we’ve taken with Design Thinking have helped us provide better products and services to our clients.