Watson Commerce Insights

What do retailers want? The power to act faster.

One of my big take-aways at Shop.org is the appetite for a targeted solution to solve a specific challenge. Gone are the vague requests from retailers for help or something better than what they have. Absent are the inquiries about a complete platform solution. Instead, what I heard were specific, often detailed descriptions of issues […]

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5 Ways to Superpower Your Commerce Experience

So you want to learn more about how our solutions can enhance your omnichannel initiatives? Great! These are just a select few from the IBM solution set that provide our customers with the superpowers they need to create truly impactful customer experiences, whether online or in-store. Let’s hone in on what challenges you are facing […]

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5 Challenges Retailers Face Giving Customers What they Want

The online shopping experience is evolving faster than ever before. Today’s omni-channel retailers — whether they’re an exclusively online shop or bridging digital and physical experiences — need to master a host of different elements that translate into a fluid, dynamic shopping experience. Digitally empowered consumers want seamless experiences across all touch points and expect […]

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Optimizing online merchandising by integrating your existing storefront with IBM Watson Commerce Insights

Picture it, an online store that generates good revenue, but has the chance to blow out the competition. What if I told you that you can integrate your existing storefront with Watson Commerce Insights to give your store a boost against the competition? Make online merchandising easier by seeing the key performance metrics that you […]

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Merchandising Decision Making is Now Easy with IBM Watson Commerce Insights

In a recent report, the National Retail Federation projected online sales in 2017 will grow three times faster than in-store sales. The report suggests 51% of Americans prefer to shop online rather than in stores—a figure that jumps to 67% for millennials and 56% for Gen Xers. With Amazon accounting for 43% of online sales […]

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Sequencing Products in Watson Commerce Insights: A How-To Primer

Change the sequence of your products in your eCommerce store rapidly according to trends, seasons, colors, inventory, sales, low performers, or high performers. Adjust the visual appeal at any time with minimal effort. Make your life easier by using the Intelligent sequencing and Manual sequencing options available in Watson Commerce Insights. As an online merchandiser, […]

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Develop a Plug-In for IBM Watson Commerce Insights

As an Independent Software Vendor (ISV), you may know the frustration associated with building an app, only to have to wait until customers discover it. But now IBM Watson Commerce Insights enables you to seamlessly integrate your offering so merchants who use Watson Commerce Insights can view data in your platform with a single click. […]

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Work Smarter and Faster: Watson Commerce Insights and the Insight Assistant

Have you ever dreamed of having your own personal coach to help you figure out your next move with your work? With life hurdling by us at epic speeds, I know I have wanted help from time to time to coach me in my next move. With IBM Watson Commerce Insights, the “insight assistant” can […]

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Does IBM Watson Commerce Deliver on the Cognitive Promise? An IDC Retail Insights Perspective

When we look back at it in three years, IBM World of Watson 2016 (#IBMWOW) will stand out as an inflection point in the emergence of the cognitive era. 17,000 people attended. Committed cognitive buyers outnumbered curious cognitive explorers by a wide margin. The event built awareness and well-earned interest. Eighteen months earlier, the inaugural […]

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Conversational Commerce in Retail Delivers Personalized Customer Experiences in Context

We all need personal attention–from parents as son or daughter in family, from teachers as a student, from managers as an employee. I know I definitely get rattled when I don’t get it, and if anybody addresses me or sends any communication without trying to understand my likes or dislikes, it’s bothersome. Similarly, as a […]

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Rethink Design Thinking: Function and Process Comes First

Let me ask you something. If you wanted to understand how the game of baseball were played, would you ask a player how he plays the game, or would ask him how the game is played? There’s a big difference, so think before you answer. Design Thinking can help people perform better, more efficiently, and […]

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Cognitive Retailing: Art of the Possible in Inventory Management

There’s a lot of consumer research that shows there is nothing called “customer loyalty” or “brand loyalty” today. Consumers are loyal to the brands when they meet their personalized needs. In general, I am loyal to the brands I use, and I recommend brand loyalty to my friends. Recently I was planning to buy a […]

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