store engaement

What do retailers want? The power to act faster.

One of my big take-aways at Shop.org is the appetite for a targeted solution to solve a specific challenge. Gone are the vague requests from retailers for help or something better than what they have. Absent are the inquiries about a complete platform solution. Instead, what I heard were specific, often detailed descriptions of issues […]

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5 Ways to Superpower Your Commerce Experience

So you want to learn more about how our solutions can enhance your omnichannel initiatives? Great! These are just a select few from the IBM solution set that provide our customers with the superpowers they need to create truly impactful customer experiences, whether online or in-store. Let’s hone in on what challenges you are facing […]

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The White Whale of Retail: Facing the Beast that’s Devouring your Sales

The role of store engagement in omnichannel strategy Delivering on the promise of omnichannel experiences and commerce can seem like a chasing the White Whale, a noble and highly coveted goal but one that is nearly impossible and can drive retailers mad. Facing the White Whale of retail, that elusive gem hidden in the depths […]

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