Reinventing a Classic: Marks & Spencer Wins in the Digital Age

Marks & Spencer wins in the digital age by promising—and delivering on—a new formula for success  Since its founding in 1884, generations of Brits have relied on retailer Marks & Spencer for food favorites like tea and sausage rolls, as well as general merchandise including apparel. Although the company opened as a single stall in […]

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Creating a Consistent, Profitable Omni-channel Experience

It is generally accepted that Omni-channel is the future for B2B and B2C businesses alike. Today, however, only 16 percent of companies are able to serve multiple channels profitably*. Are you one of the profitable? A key reason for this problem is that often order fulfillment systems are not integrated with other critical systems. What’s […]

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