digital commerce

Shopping is Changing. Your eCommerce Platform Must Evolve Too

“eCommerce sales in the US are growing at close to 17% a year.” – Census Bureau As digital commerce continues to grow, it’s also changing before our very eyes. According to Census Bureau figures, eCommerce sales in the US are growing at close to 17% a year. That rise isn’t only being driven by more […]

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Exceed Customer Expectations with eCommerce Customization

According to Walker Information, customer experience will overtake price and product as the key brand differentiator by the year 2020.1 There’s no debate – engaging experiences are what bring customers back time and time again. It’s simply no longer enough for a brand to provide the basics of eCommerce. In fact, it can be argued that […]

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Cloud Commerce without Compromise. IBM Digital Commerce.

This is a really exciting time to be a part of the commerce landscape. As a commerce technology provider, we work very closely with our customers – sharing insights on consumers and trends – it is remarkable to see how fast markets, behaviors and technology are changing. This frantic pace of change has ushered in […]

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Immutable Images and Dockerization: Essential Elements of our New Digital Commerce SaaS Architecture

  IBM is rolling out an exciting transformation of our digital commerce portfolio. This is the fifth blog post in a series that formally introduces these advancements and reviews the architecture of the services from a technical point of view. In this post, the author discusses immutable images, containers and deployment pipelines that are critical […]

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The Time for Omnichannel Commerce Innovation? Right Now.

If you are like most retailers, you worry about the competition and it probably keeps you awake at night. You know that the key to success is innovation and you even know what you want to do to change the customer experience — but, without the right platform and tools, you suddenly find yourself relying […]

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How to Strengthen the Security of your Online Store

IBM is rolling out an exciting transformation of our eCommerce portfolio. This is the fourth blog post in a series that formally introduces these advancements and reviews the architecture of the services from a technical point of view. In this post, the author outlines security protocols that should be essential components of every digital commerce […]

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The White Whale of Retail: Keeping Up with Changing Digital Commerce Tides

Ecommerce and the Importance of a Personalized Experience In Herman Melville’s 1851 classic Moby Dick, Captain Ahab is compelled to kill a white whale who took his leg on a previous voyage. He is fixated so completely on that singular goal that he pursues it to his own death. For retailers, chasing profitable omnichannel commerce […]

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A New Approach to Customization for Commerce Platforms

IBM is in the process of rolling out an exciting transformation of our eCommerce portfolio. This is the second in a series of posts that will formally introduce these advancements and review the architecture of the services from a technical point of view. In this blog, the author outlines how IBM simplifies and manages our […]

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Not All Digital Commerce Platforms Are Created Equal

Find out what separates the leaders in both Gartner Magic Quadrant and IDC Marketscape reports Both Gartner’s Magic Quadrant for Digital Commerce and IDC’s first ever Marketscape for Retail Omni-Channel Commerce Platforms recently hit the streets. The leaders are a familiar bunch that includes IBM, SAP, Oracle and Salesforce. In looking at each graphic, it […]

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Monolith to Pebbles: Transformation of the IBM Commerce Portfolio

We’re in the process of rolling out an exciting transformation of our eCommerce portfolio. This is the first in a series of posts that will formally introduce these advancements and review the architecture of the services from a technical point of view. In this piece, the author outlines the vision and key principles that are […]

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Beat Your Customers’ Digital Commerce Expectations to Win Every Time: Join Us for March Madness 2017

It’s no secret that today’s retailers struggle to keep up ever- increasing customer expectations for convenience, personalization, service and support. Staying relevant with customers and maintaining loyalty is a challenge, especially when there’s a never-ending stream of upstart competitors that are unencumbered by legacy systems and make it easier for them to engage customers in […]

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Digital Commerce Success in 2017: Out with the Old, in with the New!

For many, the holiday season is a time of reflection, both from a personal and professional standpoint. I won’t get too deep into politics and pop culture, but can’t reflect on 2016 without thinking about the 2016 US presidential election and the Chicago Cub’s finally winning the world series after 108 years. In my professional […]

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