Supply Chain

IBM to speak on Customer Engagement at Gartner Symposium/ITxpo

Come join IBM at “The World’s Most Important Gathering of CIOs and Senior IT Executives,” otherwise known as the  Gartner Symposium/ITxpo from October 1-5 in Orlando, Florida. IBM’s Watson Customer Engagement (WCE) unit will showcase exciting solutions from the Watson Supply Chain and Watson Commerce portfolio. The message to leading CIO’s will be how they […]

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Key Trends Driving the Growth in Managed File Transfer (MFT)

This is the first post in a series on Managed File Transfer. To learn more, watch this webinar with IDC Analyst Jerry Silva as he discusses the trends and issues facing the banking industry today. Demand for Managed File Transfer (MFT) solutions continues to grow as the most reliable and efficient means for secure data […]

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IDC Analyst Discusses Top Issues Facing the Banking Industry Today

Retailers are not the only organizations that need to focus on improving the customer experience. Banks are increasingly feeling the pressure to provide exceptional and innovative experiences for their customers and one way to do that is through digital transformation. Spending on digital transformation by US Banks is expected to be $20.3 billion in 2017 […]

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Subdue Disruption and Supercharge Your Supply Chain with Watson

IBM has a long history of running a global supply chain. Currently, Joanne Wright, IBM VP Supply Chain, manages a spend of more than $30 Billion for a supply chain that operates in over 170 countries. She undeniably knows what it takes to run a successful supply chain. One of her secrets: Watson as a […]

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IDC: The Future of Supply Chain

What are the challenges and technologies shaping the future of supply chain? We’re living in what some call the age of disruption, where digital business and globalization are disrupting business models and industries and changing the way we live and conduct business. According to IDC, this will translate into 33 percent of all manufacturing companies […]

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No Longer in the Dark: How Blockchain Is Illuminating the Supply Chain Like Never Before

In my previous blog, “The Blockchain Impact: How It Will Change Your B2B Network,” I examined the potential for distributed ledger technologies to elevate B2B networks and provide greater shared visibility across supply chains. Click here to learn more about blockchain’s impact on your B2B network. As mentioned, by using blockchain within a B2B network, […]

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The Blockchain Impact: How It Will Change Your B2B Network

Gartner positions blockchain distributed ledger technologies on the “peak” of its Gartner Hype Cycle for Emerging Technologies, which says “blockchain will have a transformational impact on business” and industries.[1]  This impact will extend to B2B networks, but this is a longer-term potential. In the meantime, however, most organizations should not wait and see how blockchain […]

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Using AI to Drive Down Supply Chain Costs and Safeguard Customer Fulfillment Experiences

The top driver for change in supply chains is the need to retain customers yet the least important element of a supply chain is the quality of service, according to a 2016 IDC Manufacturing Insights supply chain survey. Looking at priorities through 2017, reducing costs and eliminating waste was the top priority and customer-centricity was […]

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How Watson Is Transforming Supply Chain at the 3PL & Supply Chain Summit

According to the recent IBM IBV Global Chief Supply Chain Officer (CSCO) Study, lack of visibility and transparency is the greatest hurdle in achieving a supply chain organization’s objectives. However, big data, analytics, cognitive technology, and blockchain offer potential for significant business value. “Organizations that are able to take advantage of the most important trends […]

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Blockchain: One Truth Across Networks for the Supply Chain

Ah, blockchain – it’s certainly having a moment, isn’t it? As the backbone of bitcoin, the enigmatic technology first seemed relevant to finance alone. But these days, the possibilities for blockchain are widespread. Healthcare records, music rights, public data – blockchain articles parade all over my Twitter feed. Slowly, but surely, blockchain is clanging its […]

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All for One: A Collective Approach to Customer Engagement

Feeling, perception, memory – hallmarks of humanity. Maybe not the first words that drift to mind when you think supply chain. But they’re the pulse of every brand – the essence of savvy business. “It’s not what you say it is. It’s what they say it is,” bestselling author and communication mastermind Marty Neumeier reminds […]

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Meet Watson: Your Supply Chain Analyst, Advisor, and Assistant

Yesterday, we IBMers unveiled Watson Supply Chain to the world – and we’re pretty giddy about it! (Hopefully, after reading this post, you will be, too.) Perhaps it’s true that we Big Blue employees are rather smitten with our snazzy, new pal Watson. But who is he really? And will he make any difference in […]

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