Supply Chain

Retailers Are Running Out of Inventory (Here’s What to Do About It)

  Modern shoppers aren’t known for their patience and unhappy customers aren’t known for keeping their feelings to themselves. A single dissatisfied customer will tell 9 to 15 people about their experience, with some telling 20 people or more. What’s one of the top complaints listed by customers? “Failure to deliver.” Which is exactly what […]

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A quick debriefing on Instagram’s new in-app checkout

Instagram isn’t just a social media platform anymore. The image-sharing platform is now trying its hand at e-commerce, rolling out a new feature called Checkout that will let users make purchases without ever leaving the app. Checkout was released within the US on March 19th, and 20 top brands – including Adidas, H&M, and Uniqlo […]

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10 Supply Chain Resolutions in 2019

As we turn to a new year, I am more excited than ever to be in supply chain. While customer expectations of “anytime, anywhere, my way” are putting enormous pressure on you, your suppliers and your partner ecosystems, it is also giving our profession the opportunity to step up and become stewards of our brands […]

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Innovating with AI and Blockchain for Professionals

We recently announced a definitive agreement under which HCL Technologies intends to acquire a select number of IBM marketing and commerce software products. HCL is a valued IBM partner with whom we already have a development partnership with, in support of the products in the announcement. HCL and IBM expect to close the transaction in […]

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Innovating in Supply Chain with AI and Blockchain

Supply Chain is ripe for applying disruptive emerging technologies such as AI, blockchain and IoT to improve supply chain automation, visibility, operations, and performance. At IBM, we’re excited to apply AI to everything from optimizing orders for omnichannel delivery to bringing visibility to inbound risk on suppliers. We’ve invested millions in research and development to […]

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IBM and Syncsort Partner to Drive Innovation for Strategic B2B Collaboration Solutions

We are very excited to share the news that IBM has entered into a strategic partnership with Syncsort to expand and accelerate future development of our B2B Collaboration product family, which includes the product offerings of IBM B2B Integrator (B2Bi), IBM File Gateway, IBM Partner Engagement Manager (PEM) and IBM Gentran. Syncsort, a global provider […]

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Building a Smarter Supply Chain: Get Started at CSCMP

  The Council of Supply Chain Management Professionals (CSCMP) is celebrating 56 years of hosting its annual conference, EDGE, in Nashville. The much-anticipated event in Music City is packed with more than 100 forward-thinking sessions covering real-world strategies to transform supply chains. Attendees will hear from some of today’s brightest supply chain academics and practitioners, […]

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How AI is Transforming the Supply Chain

To address evolving client needs, drive business growth and stay nimble in the face of rapid change, businesses everywhere are looking for ways to fundamentally transform the way they manage their supply chains. This is a massively consequential undertaking. Supply chain leaders play a critical role in the company’s success. They’re tasked with continually ensuring […]

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IBM named 2018 Manufacturer of the Year

The award recognizes IBM for “establishing itself as a paragon of Manufacturing 4.0 transformation by innovating the use of advanced technologies,” such as AI and machine learning… Frost and Sullivan’s Manufacturing Leadership Summit is the premier event that honors organizations and individuals that are shaping the future of global manufacturing. The annual Manufacturing Leadership Awards recognize outstanding projects across 11 […]

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IBM and Aricent Extend Partnership on B2B Integration and MFT Solutions

Today marks an important milestone for our B2B Collaboration business. IBM and Aricent, a global design and engineering firm, are expanding our collaboration to include support for IBM Control Center, IBM Secure Proxy and IBM External Authentication Server (SEAS). This expanded collaboration will deliver new developments for IBM’s B2B Integration and Managed File Transfer (MFT) […]

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Supply Chain Takeaways from Think 2018

  Simon Ellis presented two sessions on supply chain innovation at Think 2018: “IDC: What Research Tells Us about the Future of the Supply Chain” “IDC Discussion: Supply Chain Networks with Johnson Controls and Rosenthal & Rosenthal” I had both the opportunity and privilege of attending and speaking at IBM Think last week in Las […]

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Learn how AI powers smarter marketing, commerce and supply chains at a Regional User Group

***UPDATED 2018-07-23*** The Watson Customer Engagement team has launched two new online user communities: Marketing and Commerce, and Supply Chain. These Communities include a much more robust calendar of events. Please refer to one or more of the following Community event calendars to look for upcoming user group meetings and webinars coming your way (login […]

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