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Innovating with AI and Blockchain for Professionals

We recently announced a definitive agreement under which HCL Technologies intends to acquire a select number of IBM marketing and commerce software products. HCL is a valued IBM partner with whom we already have a development partnership with, in support of the products in the announcement. HCL and IBM expect to close the transaction in […]

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A New Era for Marketing and Commerce

Last week, we announced a sharpened focus on AI-powered and cloud-based applications, and that HCL plans to acquire certain marketing and commerce software. You can read more about the announcement here. While the transition is not planned to take place until mid-2019, I thought it was important to share what this means for our portfolio […]

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Innovating in Supply Chain with AI and Blockchain

Supply Chain is ripe for applying disruptive emerging technologies such as AI, blockchain and IoT to improve supply chain automation, visibility, operations, and performance. At IBM, we’re excited to apply AI to everything from optimizing orders for omnichannel delivery to bringing visibility to inbound risk on suppliers. We’ve invested millions in research and development to […]

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Upgrading to WebSphere Commerce V9 just got easier

Just under a year ago we delivered IBM WebSphere Commerce V9, a modern commerce platform and modular architecture that simplifies application delivery and management by leveraging container technology.  With an updated technology stack and micro-service approach, WebSphere Commerce V9 helps: Reduce time spent deploying, managing and maintaining their commerce application Deliver new commerce services and […]

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IBM and Syncsort Partner to Drive Innovation for Strategic B2B Collaboration Solutions

We are very excited to share the news that IBM has entered into a strategic partnership with Syncsort to expand and accelerate future development of our B2B Collaboration product family, which includes the product offerings of IBM B2B Integrator (B2Bi), IBM File Gateway, IBM Partner Engagement Manager (PEM) and IBM Gentran. Syncsort, a global provider […]

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Shoot and Score: the Order Management Hat Trick

“IBM Order Management just scored a hat trick, being recognized as a leader by three leading analyst research firms.” I’m proud to share that IBM Order Management has been recognized as a leader by three leading analyst firms this year: Frost & Sullivan, IDC, and most recently, Forrester Research. Customer expectations continue to rise in […]

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Can Retailers Benefit from Pop-Up Shops?

  “What worked in the early 2000’s is no longer relevant going into the 2020’s.”   Did you feel that? Did you feel it? It was that tugging in your belly when you read the headlines a few weeks back saying; “Sears Files for Bankruptcy Protection. Will Close Another 142 Stores!” OMG! The retail apocalypse […]

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Is it time to rethink your intranet?

  Is your intranet an afterthought? A little outdated? With so many external digital experience channels to manage, some businesses have neglected their intranet. But maybe it’s time to think again — an upgrade to your intranet platform can have a real impact on your business. KFC is known for their recipes, like their secret […]

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Shopping is Changing. Your eCommerce Platform Must Evolve Too

“eCommerce sales in the US are growing at close to 17% a year.” – Census Bureau As digital commerce continues to grow, it’s also changing before our very eyes. According to Census Bureau figures, eCommerce sales in the US are growing at close to 17% a year. That rise isn’t only being driven by more […]

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How to Turn Customer Loyalty Programs into Love

“Loyalty programs increasingly need to have flexibility. In other words, it can’t just be ‘Buy ten get one free,’ at a coffee shop anymore. Stores themselves are starting to have to get creative with what loyalty means to them and giving the customers choice in what those rewards are.” — Nicole Leinbach Reyhle, Founder, @RetailMinded […]

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Building a Smarter Supply Chain: Get Started at CSCMP

  The Council of Supply Chain Management Professionals (CSCMP) is celebrating 56 years of hosting its annual conference, EDGE, in Nashville. The much-anticipated event in Music City is packed with more than 100 forward-thinking sessions covering real-world strategies to transform supply chains. Attendees will hear from some of today’s brightest supply chain academics and practitioners, […]

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How AI is Transforming the Supply Chain

To address evolving client needs, drive business growth and stay nimble in the face of rapid change, businesses everywhere are looking for ways to fundamentally transform the way they manage their supply chains. This is a massively consequential undertaking. Supply chain leaders play a critical role in the company’s success. They’re tasked with continually ensuring […]

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