Events

Learn how AI powers smarter marketing, commerce and supply chains at a Regional User Group

***UPDATED 2018-07-23*** The Watson Customer Engagement team has launched two new online user communities: Marketing and Commerce, and Supply Chain. These Communities include a much more robust calendar of events. Please refer to one or more of the following Community event calendars to look for upcoming user group meetings and webinars coming your way (login […]

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Cloud Commerce without Compromise. IBM Digital Commerce.

This is a really exciting time to be a part of the commerce landscape. As a commerce technology provider, we work very closely with our customers – sharing insights on consumers and trends – it is remarkable to see how fast markets, behaviors and technology are changing. This frantic pace of change has ushered in […]

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Reimagine Your Customer Experiences with Watson Marketing at THINK 2018

Are you among the 66% of marketing leaders who say their top marketing priority is to develop deeper, richer customer experiences?1 If so, are you getting the job done? And if not, what could be more important? Personalized experiences grow brand value, fuel strategic growth and can deliver five to eight times the ROI on […]

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10 Must-Follow Customer Engagement Experts at #think2018

The world’s best and brightest are coming together to make the world of business work smarter at Think 2018 (aka: the AI event of the year). Long gone are the days when Watson was just starting to learn about the world (remember Watson on Jeopardy?). Now you can train Watson to learn your business and […]

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AI, Blockchain and IoT – See the Future of Supply Chain Unfold at THINK 2018

Nearly every supply chain leader sees the future coming up fast. And that future is made possible by AI and machine learning, Blockchain and IoT as innovations that will change their business forever. But the future is starting to feel a whole lot closer now, isn’t it? It’s starting to feel real. Your intuition is […]

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Chicago Hosts: B2B Online Conference

The B2B Online Conference kicks off Monday, May 8th, at the Renaissance Chicago Downtown Hotel in the beautiful Windy City. In my opinion, this is the top B2B event of the year for eCommerce and digital professionals. This conference was so successful last year that it has nearly doubled in size in 2017. Get ready […]

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Finding Your Passion – Driven by Today’s Cognitive Era

Sci-fi movies often portray a long-off future filled with robots and technology zipping around, co-mingling with humans. And they’re not always friendly robots – occasionally they try to take over the world. Take the 2004 sci-fi thriller, I, Robot or even an earlier film (1973) from which HBO released a fall series – Westworld. Though […]

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In-Store Mobile Payments Will Grow Faster Than Any Other over the next 5 Years

According to the Forrester Data Mobile Payments Forecast, 2016 to 2021, mobile in-person payments will grow to 6.8x what is was in 2015. Shoppers are taking their phones into your stores more often than they ever have before. In fact, according to the Google Shopper Marketing Agency Council and M/A/R/C Research, 84% of smartphone shoppers […]

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The Demise of the Physical Store

We have all seen headlines: the statistics that show consumers are making more purchases than ever online, so much so that, eventually, we will no longer have physical stores. However, that headline is becoming yesterday’s news as the conversation is starting to change. Of course, there is no doubt that online shopping will continue to […]

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Conversational Commerce in Retail Delivers Personalized Customer Experiences in Context

We all need personal attention–from parents as son or daughter in family, from teachers as a student, from managers as an employee. I know I definitely get rattled when I don’t get it, and if anybody addresses me or sends any communication without trying to understand my likes or dislikes, it’s bothersome. Similarly, as a […]

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Amplify showcases new ways to ‘Outthink Ordinary’

To separate yourself from the pack, to attract and retain customers, to lead, to win, to ‘Outthink Ordinary.”  Most true leaders want that, but the more than 3,500 industry leaders, experts and practitioners at IBM Amplify 2016 today understood that outthink ordinary was more than a conference tagline, they learned how new technology will help.  […]

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Want to Push Past Limits? Come to InterConnect 2016

Does an average three-year ROI of 308% seem unthinkable? What if you could create $4 in benefit for every $1 invested? Although the numbers may sound like Excel fantasy, they’re actually rooted in reality. Come to InterConnect and learn how IBM B2B Integration Services in the cloud make results like these possible. Outthink limits: It’s […]

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