eCommerce & Merchandising

It’s Wedding Season: Say “I Do” To This Integration and Watch Your Sales Multiply Ever After

“Through their innovation and expertise, MyRegistry.com was able to deliver a multi-channel registry system to us that yielded immediate and significant positive results.” Beth Anne Ages, Director, The Registry at Boscov’s   Wedding season is in full swing. That means plenty of brides and grooms are headed down the aisle. It also means a huge […]

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5 Last Minute Checkboxes for your GDPR Compliance List

The General Data Protection Regulation (GDPR) deadline is just around the corner. On May 25th, one of the most sweeping and potent data protection/privacy laws yet will go into effect, with penalties of up to four percent of annual global turnover! On the surface, the law is focused on EU citizens, but its impact will […]

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Get the most from your Magento Commerce platform with the power of Watson AI

There is no brand loyalty in retail anymore. Omnichannel commerce is the new normal and considered as the only customer touchpoint. Today, delivering an in-context and consistent customer experience across this touchpoint is what retailers are striving to achieve. No matter which commerce platform is used to drive eCommerce sales, today retail professionals are overwhelmed […]

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Exceed Customer Expectations with eCommerce Customization

According to Walker Information, customer experience will overtake price and product as the key brand differentiator by the year 2020.1 There’s no debate – engaging experiences are what bring customers back time and time again. It’s simply no longer enough for a brand to provide the basics of eCommerce. In fact, it can be argued that […]

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Cloud Commerce without Compromise. IBM Digital Commerce.

This is a really exciting time to be a part of the commerce landscape. As a commerce technology provider, we work very closely with our customers – sharing insights on consumers and trends – it is remarkable to see how fast markets, behaviors and technology are changing. This frantic pace of change has ushered in […]

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Be Part of the Future of Commerce at THINK 2018

Every day, IBM Watson Commerce is changing the way commerce gets done. Join us at our new, premiere event and hear how: Circuit City is resurrecting their household brand and reimagining the consumer retail experience. Abercrombie & Fitch is reinventing their digital platform on IBM WebSphere Commerce v9. National Oilwell Varco (NOV) is rethinking how […]

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The Time for Omnichannel Commerce Innovation? Right Now.

If you are like most retailers, you worry about the competition and it probably keeps you awake at night. You know that the key to success is innovation and you even know what you want to do to change the customer experience — but, without the right platform and tools, you suddenly find yourself relying […]

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In 2018, Don’t Miss the Right Moment to Make a Pricing Move

It’s getting close to the end of the year, but you’re probably already planning for the 2018 holiday season. What can you implement now to help you achieve your financial goals next year? Change Pricing Strategies at Just the Right Time Imagine this scenario: You already have IBM WebSphere Commerce and need to have up-to-date […]

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AI for Commerce Professionals – Make Better Decisions and Stay Ahead of the Game

“These aren’t the droids you’re looking for.” This famous line from Star Wars was my first encounter with a Jedi Mind Trick. As a commerce professional, try to imagine if you had such a force—one that would enable you to know what each of your customers is looking for. There is a new alliance between […]

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Watson Customer Engagement – Embrace the Power of the Force

As a huge Star Wars fan, I have always wanted to have a set of supernatural powers, such as the ability to sense impending attacks; influence the thoughts of others, known as the “Jedi mind trick;” and even see the future. In essence, the Force – meaning the wisdom, expertise and ability to know exactly […]

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Retail Pricing in the Age of Showrooming, Coupon Codes, and Black Friday

Your customers’ relationships with pricing are complicated. Today’s buyers are fraught with anxiety over getting the lowest price, driving trends like the chaos of Black Friday, extreme couponing, hundreds of apps for comparison shopping, showrooming, and avoiding hitting the purchase button until they’ve searched for online coupon codes. At the same time, retailers need to […]

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Does your pricing solution speak your language?

When you listen, what languages do you hear? Just think about it. I recently took a trip to Canada. During my trip I heard French, Spanish, Italian, and Japanese. As I did my touring and shopping, I needed to be able to pay in American dollars or in Canadian dollars. Everywhere I shopped, all the […]

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