Articles

From Umbrellas to Query Based Volume Determination: My Life as an Inventor

Last night was a big night for me — I’m extremely honored to be inducted into the Women in Technology International (WITI) Hall of Fame where I will join fellow IBMers including Harriet Green and Marie Wieck. While I didn’t know it at the time, I started down this path a long time ago… as […]

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IBM and Aricent Announce Expanded Partnership to Securely Connect Digital Business

IBM and Aricent Announce Expanded Partnership to Securely Connect Digital Business Today, IBM and Aricent unveiled a new collaboration for Connect:Direct, Connect:Express and Connect:Enterprise assets. IBM has led this market for over 30 years and this innovative partnership will enable this trusted offering, a defacto standard in file transfer for banks, to grow in its […]

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Ship From Store: Easier or Harder Than You Think…It Depends

Shipping costs matter It’s hard to imagine a current retailer that’s not at least a little bit concerned about the potential competitive incursion of Amazon on their business. But, beyond the obvious price and product assortment aspects of competing against Amazon, there’s an area where many retailers have a competitive asset that they’re overlooking…it’s called […]

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Accelerating Adoption of Immediate Payments

A few months ago, I wrote about the pressures on financial institutions to offer immediate payments processing to their customers. “Banks should plan for a real-time everything in the future – more than just a payment type, real-time will underpin everything digital that a bank does,” states Gareth Lodge, senior analyst at Celent.* Understanding the […]

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IBM Payments Gateway Placed as Leader in The Forrester Wave: Global Commerce Payment Providers, 4Q 2016 report

The first ever The Forrester Wave™: Global Commerce Payment Providers, 4Q 2016  report has been released and Forrester has placed IBM Payment Gateway solution as a Leader in its evaluation. This report underscores for us the importance merchants are placing on their payments acceptance systems to meet the high expectations of shoppers, dependable data security, and to […]

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IBM Amplify 2016 Keynote Summaries and Video On-Demand

The IBM Amplify 2016 keynote presentations offers some of the best ideas and solutions available today, and some coming soon, to enable leaders and practitioners across all commerce areas to Outthink Ordinary. Read the summaries and watch the on-demand videos for: eCommerce and Merchandising Customer Analytics Marketing Digital Experience eCommerce and Merchandising Keynote In Tuesday’s […]

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Blockchain: Jump-Start the Revolution to Quicker Cross-Border Transactions

Have you ever transferred money to a family member in another country? Or paid an overseas vendor in local currency? In today’s digital, real-time connected world, these types of transactions should be simple, quick, and low-risk. However, the reality is cross-border payments involve multiple intermediaries, include significant costs, take several days to process, and are […]

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Welcome Campaigns: Tips for Getting the Customer Journey off to a Strong Start

“You never get a second chance to make a first impression.” Whether you attribute the words to playwright Oscar Wilde, humorist Will Rogers or a ‘60s Madison Avenue ad campaign, there’s little denying their application in today’s digital marketing world. Take the classic welcome email, for example. When customers initially provide their email address, companies […]

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Capitalising on Mobile Moments

Increasing internet speed (4G & Broadband), advancements in mobile devices and the applications they run are all factors driving increasingly sophisticated and relevant mobile experiences for customers. These advances offer organisations the opportunity to harness this technology and capitalise on mobile moments. What is a mobile moment? A mobile moment refers to interactions between organisations […]

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The Rise of the Creative Class at IBM’s #SmarterCommerce

Following is a guest post by Dino Dogan, founder of Triberr. You can find more of Dino’s writing on his blog.

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5 Words Fit For A Knight – Or A CMO

Following is a guest post by Drew Neisser, CEO and founder of New York-based Renegade, a social media and marketing agency. On the outside, I was preternaturally calm, positing questions to the elegant man next to me with enthusiastic precision. On the inside, I was like the fake spy in “True Lies” who wets his […]

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At Target, Guests Rule!

Target is famous for being a trendsetter. Sharp pricing and expert merchandising draw shoppers from millennials to baby boomers – making it one of  the largest discount chains in the U.S. What is truly remarkable about Target is how it’s continually transforming itself to meet the demands of the market and, more importantly, to respond […]

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