Holiday Retail Forecast: Go Long On Gift Cards

In a previous post about the gargantuan single day e-retail extravaganza that occurred on “Singles Day” in China, which started me wondering what are some of the soothsayers seeing in terms of this year’s holiday e-retail sales in the U.S. Brand Keys, an NYC-based brand loyalty and customer engagement research consultancy, recently forecasted a ~ […]

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L’Oréal USA Gets Makeover With IBM Cloud Analytics

In advance of the IBM Smarter Commerce Global Summit in Nashville next week (see my last post for some background), IBM announced a major three-year agreement today with L’Oréal USA for expert procurement services using an advanced cloud analytics solution that will transform how L’Oréal USA buys from its network of North American suppliers. With […]

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