Is your eCommerce platform helping in the fight for market share?

Throughout the year, we connect with our clients around the globe to identify the challenges they face and understand how our solutions are helping them overcome those challenges. We’ve heard from countless eCommerce practitioners about their battle against large, online heavyweights stealing market share and exploiting margins. It’s a real struggle for some retailers as […]

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The Time for Omnichannel Commerce Innovation? Right Now.

If you are like most retailers, you worry about the competition and it probably keeps you awake at night. You know that the key to success is innovation and you even know what you want to do to change the customer experience — but, without the right platform and tools, you suddenly find yourself relying […]

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The White Whale of Retail: Facing the Beast that’s Devouring your Sales

The role of store engagement in omnichannel strategy Delivering on the promise of omnichannel experiences and commerce can seem like a chasing the White Whale, a noble and highly coveted goal but one that is nearly impossible and can drive retailers mad. Facing the White Whale of retail, that elusive gem hidden in the depths […]

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The White Whale of Retail: Setting Sail on your Ecommerce Journey

Battling the Complexities and Rising Costs of Omnichannel Order Management and Fulfillment For retailers, successfully executing an omnichannel commerce strategy that exceeds customer expectations has become a White Whale – the epitome of achievement yet so elusive that it is nearly impossible to achieve alone. Creating an engaging and personalized digital experience for your customer […]

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The White Whale of Retail: Keeping Up with Changing Digital Commerce Tides

Ecommerce and the Importance of a Personalized Experience In Herman Melville’s 1851 classic Moby Dick, Captain Ahab is compelled to kill a white whale who took his leg on a previous voyage. He is fixated so completely on that singular goal that he pursues it to his own death. For retailers, chasing profitable omnichannel commerce […]

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What Not to Miss in Las Vegas This March

The results are in: Your commerce experience doesn’t meet your customer’s expectations! The good news is that you are not alone – but if you can find your way to Las Vegas for the week of March 20, you can get all the help you need to correct the situation. Join us at IBM Amplify […]

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Introducing IBM Dynamic Pricing: Intelligent Pricing at Digital Speed

We are all familiar with the story. Empowered by advanced mobile technologies and multiple digital channels, socially-connected, savvy consumers now shop on their terms. Picture the scene: “It’s the New Year and I was determined to be healthier and encourage my kids to more eat fruit so I decided to buy a smoothie blender. I’d […]

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Cognitive Commerce: A New Era for eCommerce?

Whenever I talk to IBM customers, most tell a similar story: Top business leaders everywhere are looking for innovation that will differentiate their companies and provide a competitive edge. But it can be so hard to find those hidden opportunities. We have a sea of information available to us, but data on its own doesn’t […]

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IBM Commerce: From Insight to Action

In the world of merchandising, the expression ‘time is money’ was never truer. Opportunities to increase online sales happen in real-time and pass all too quickly. The information needed to respond to customer, market or competition driven activities may be available, but compiling that information from multiple internal systems and external sources is near impossible […]

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