Analyst commentary

Using AI to Drive Down Supply Chain Costs and Safeguard Customer Fulfillment Experiences

The top driver for change in supply chains is the need to retain customers yet the least important element of a supply chain is the quality of service, according to a 2016 IDC Manufacturing Insights supply chain survey. Looking at priorities through 2017, reducing costs and eliminating waste was the top priority and customer-centricity was […]

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