What Insurers Are Adopting Now!

At World of Watson 2016, I attended several insurance-focused sessions (speaking at one of them), as well as hosting an industry dinner. I came away from the conference with three key observations: The insurance industry is beginning to leverage the Internet of Things. With an eye on enhancing growth, insurers are working on engaging millennials. […]

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Evolve or Die! How Insurance Is Being Disrupted

Connected millennials, empowered consumers, technological innovation, digital distribution, and new competitors—these are all forces for change in the insurance industry. But, what do they mean for the future of insurance? Buckle up! It’s likely to be a bumpy ride! First, the forces for change transforming the insurance industry are likely to translate into reduced premiums—at […]

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Millennials: The Insurance Customer Has Changed, Will You?

What is the single largest force disrupting insurance? Millennials! They’re empowered, connected, and leading the charge for change! So, who are the millennials? What do they want? Why do insurance companies have to change to serve them? Most definitions say millennials (aka generation Y) are young adults from ages 18 to 34. They account for […]

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Do You Trust Your Insurance Company?

Insurance might not be the oldest profession, but the idea does go back to ancient times. Some say that the concept of sharing risk began 5000 years ago when Chinese merchants started mixing their cargoes together to distribute each merchant’s goods across multiple ships. Of course, the downside was, if a ship went down, it […]

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Insurance as a Service?

“Living at risk is jumping off a cliff and building your wings on the way down.” — Ray Bradbury Imagine a world where your insurance benefits and rates fluctuate on a daily or even hourly basis, based on your unique lifestyle. Sure, you have a baseline of auto and homeowner’s insurance that protects your “stuff.” […]

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